Customer Relationship Management Developer

About Cardo

Cardo Systems is a provider of cutting-edge communication and connectivity devices and applications for powersports and outdoor enthusiasts. In 2026, Cardo is proudly unveiling its Beyond Helmet line, the first of its kind in the motorcycle industry, fostering a new age in safety, sound, and communications. After pioneering the world’s first Bluetooth-based wireless intercom headset in 2004, Cardo has been responsible for many of the industry’s innovations, revolutionizing communication, pushing technological boundaries, and enhancing user safety. Now sold in over 100 countries, Cardo is proud to be the world’s leading communication device for groups in motion.

We are seeking a CRM Developer Automation to join the IT team. Full-time position in a hybrid model (from the company’s offices at Raanana/from home), reporting to the IT Director.

Key Responsibilities

• Own the full lifecycle of the organizational CRM system (Zoho CRM preferred) - from configuration and maintenance to process improvement and user adoption
• Lead implementation, upgrade, and optimization projects for information systems across the organization
• Design and build automated business processes using automation platforms such as Make (Integromat), Zapier, Workato, or Marketo - including building complex, multi-step flows from scratch
• Map, analyze, and automate cross-departmental workflows, translating business needs into scalable automated solutions
• Work extensively with APIs and system integrations - including designing, testing, and maintaining API connections using Postman, writing and interpreting JSON-based API definitions, and working with REST API structures
• Define and configure API schemas, payloads, and authentication flows to support seamless data exchange between systems
• Analyze business requirements and translate them into functional and technical specification documents
• Write and maintain SQL queries for data analysis, reporting, and operational support
• Lead cross-organizational projects, collaborating with end users, vendors, and development teams
• Provide ongoing user support, training, and continuous UX improvement across systems

Requirements

• 4–5 years of experience in one or more of the following backgrounds: MIS / Information Systems, Project Management, or Industrial Engineering & Management
• Proven experience implementing CRM systems - a significant advantage for Zoho CRM experience
• Hands-on experience building and managing automated workflows on platforms such as Make, Zapier, Workato, or Marketo - not just using them, but architecting processes on top of them
• Strong proficiency with Postman for API testing, monitoring, and debugging
• Solid understanding of REST APIs, JSON structures, and API configuration - including defining endpoints, payloads, headers, and authentication methods
• Experience with APIs and system integrations across multiple platforms
• Strong SQL skills and ability to work with databases
• Experience managing technology projects - an advantage
• Ability to work independently as well as collaboratively in a team
• Strong interpersonal and communication skills with the ability to manage multiple stakeholders

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.