Staff Technical Program Manager, Fintech

Overview

If you’re passionate about delivering awesome enterprise-level outcomes at a scale that helps transform the lives of our customers, come join the Fintech PMO as a Staff Technical Program Manager. The Fintech PMO exists to accelerate the technology and product outcomes of the Fintech organization and across the ecosystem by improving and enabling world-class strategy, execution, and delivery. We drive for accountability and clarity while ensuring execution excellence, and empowering cross-functional teams to scale and organize for speed.

This role will focus on delivering high priority TurboTax consumer priorities across the Fintech organization.

Responsibilities

• Be a part of the Program Leadership Team to unblock/guide program teams' delivery
• Connect the dots across various programs to simplify the 'why/what/how'
• Develop a program structure and drive a program operating rhythm to bring together complex, cross-organizational teams
• Identify and/or simplify program level processes enabling the org to operate smoothly
• Drive creation of execution plans across all phases of planning, development,and production readiness and launch
• Collaborate with leaders and key stakeholders in executive teams, product management & engineering, and various cross-functional teams to effectively drive towards program outcomes
• Manage dependencies at scale through structure and right sized processes
• Quickly and effectively and resolve the critical issues and risks. Clearly communicate actionable solutions, striking an effective balance between stakeholder needs and technical limitations
• Ability to influence stakeholders at all levels leading to quick decisions
• Communicate results and progress clearly and in actionable form across the organization and at all levels; includes program status, risks, dependencies and change control
  
  

• Strong Program Management team leadership experience, including 10+ years leading programs and portfolios in a software-as-a-service (Saas) development environment
• Demonstrated ability to work in a matrix environment and ability to influence at all levels and build strong partnerships across organizations in delivering the best outcome of complex programs
• Outstanding communication skills appropriate for executive-level audiences including goals of program and other relevant success criteria
• Highly capable in stakeholder management and strong capability to build strong relationships
• Demonstrated ability to collaborate with engineering teams on complex technology programs with Agile and Scrum development methodologies
• Result oriented team player with excellent balance of people, organizational, and technical skills to execute and deliver outcomes
• Thrive in establishing order and clarity amongst ambiguity and chaos
• Anticipate, recognize, and work through resistance or setbacks independently
• Background in Fintech money movement solutions required