Business Applications Specialist (SAP & Salesforce)

The Information Systems Specialist will be part of the Business Applications team and will play a central role in supporting, improving, and implementing business systems across the organization. This position combines day-to-day application ownership with project leadership responsibilities, including analyzing business needs, designing solutions, leading module or process implementations, training end users, and ensuring successful delivery.

Job Responsibilities

· Serve as a key application specialist for SAP ByDesign and Salesforce, including support, configuration, enhancement, and ongoing improvement.

· Own and manage selected in-house applications.

· Gather business requirements and translate them into system solutions.

· Lead implementation of modules and business processes from concept and design through testing, user training, go-live, and post-launch support.

· Support global users across multiple regions, primarily in the US, France, and UK.

· Prepare functional specifications, process documentation, training materials, and user guides.

· Work with internal teams and external partners on system changes and projects.

· 3+ years of experience with SAP ERP systems, preferably SAP ByDesign. Candidates with SAP Business One experience and the capability to quickly ramp up on SAP ByDesign will also be considered.

· Experience with Salesforce - preferred.

· Proven experience leading implementation of modules and/or business processes end-to-end, including requirements gathering, design, testing, training, and delivery.

· Strong business process understanding and ability to work closely with end users and stakeholders.

· Hands-on, proactive, and service-oriented approach.

· Excellent communication and interpersonal skills, with the ability to work effectively in a global environment.

· Ability to manage multiple tasks and priorities in a dynamic, fast-paced organization.

Advantage:

· Experience with complex SQL queries

· Experience with Azure Data Factory (ADF)

· Experience with Python

· Experience with Power BI

Education

Bachelor's degree in Industrial Engineering and Management / Information System / Computer Science or equivalent.

Language skills

Fluent in English, both written and verbal.

Personal Qualities

· Excellent communication and interpersonal skills, with the ability to collaborate effectively across functions.

· Proactive, hands-on, and team-oriented, with a strong sense of ownership.

· Self-motivated and curious, with the ability to learn independently and adapt quickly to new technologies.

· Detail-oriented and organized, with a commitment to accuracy and high-quality delivery.

· Strong problem-solving skills, with the ability to understand business needs and translate them into practical system solutions.