Payment Specialist

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.

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We are looking for a Payment Operations – Issuance Specialist to manage the full lifecycle of our Mastercard Card Issuing Programs. This role ensures accurate setup, configuration, and ongoing operations of card products, acting as the subject matter expert for BIN management and issuance processes.

Key Responsibilities:

• Card Operations: Oversee the end-to-end operational lifecycle of Mastercard Issuing programs. This includes managing the transition from initial technical configuration and program setup to the successful rollout of card products for both new and existing clients.
• BIN & Product Management: Request, allocate, and configure BINs; manage product attributes (currency, product type, restrictions) and ensure compliance with Mastercard rules.
• Configuration Workflow: Maintain structured workflows for client card setup requests with accuracy and proper documentation.
• Technical Liaison: Serve as the operational contact for Product, Engineering, Compliance, and Customer Success teams.
• Issue Resolution: Troubleshoot and resolve card issuing, BIN setup, and transaction processing issues.

Requirements:

• At least 3 years experience in a fintech SaaS company (payments preferably)
• Ability to collaborate with cross functional teams during testing phases of the project.
• Knowledge in the following tools: SQL, Postman, Kibana, Jira , Confluence - strong advantage
• An understanding of the card payments lifecycle and the actors involved (merchant, PSP, acquirer, scheme, issuer) - big plus
• Excellent communication skills - candidate must be highly articulate and able to bridge the gap between technical staff and non-technical.

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