System Team Lead

System Team Lead

Mertens - MalamTeam

Location: Ramat Gan, Israel

Mertens - MalamTeam is hiring a System Team Lead for a leading company in Ramat Gan.

This role includes leading the system and support team, ensuring the ongoing operation, stability, and availability of enterprise systems across Azure and On-Prem environments.

Responsibilities:

• Lead and manage the system and support team
• Oversee the day-to-day operation of organizational IT infrastructure
• Ensure system stability, availability, and performance in hybrid environments
• Handle complex incidents and lead RCA processes
• Define work procedures and professional standards for the team
• Lead end-to-end infrastructure projects from planning through production
• Drive technological initiatives and continuous improvement of systems and processes
• Take part in the team’s technical work in a hands-on capacity
• Perform installations, configurations, and troubleshooting of complex issues
• Implement advanced infrastructure solutions

Requirements:

• Experience managing an infrastructure/system team in a mid-size organization
• Hands-on approach and willingness to be involved technically
• Proven experience managing and operating hybrid cloud and On-Prem environments
• Proven experience leading complex infrastructure projects from design to production
• Proven experience defining team procedures and professional standards
• Strong ownership, accountability, and teamwork skills