Workplace Operations Team Lead (Maternity leave replacement)

We are looking for a proactive Workplace Operations Team Lead to join us for a maternity leave replacement.

As the lead of our workplace operations, you will be responsible for ensuring our office facilities and workplace experience run seamlessly.

You will lead a small, execution-oriented team while personally staying close to day-to-day operations and logistics.

If you’re a natural at getting things done, love guiding others, and want to be the heart of a busy operations team, you belong with us.

Role and Responsibilities:

• Workplace Ownership: Oversee all office-related logistics, including facilities management, building maintenance, parking, and vendor relations. You’ll be the one ensuring our workspace is always functional and inviting.
• Daily Operations: Manage day-to-day logistics, office repairs, kitchen operations and office supplies, ensuring our workspace runs smoothly and efficiently.
• Service Excellence & Problem Solving: Provide high-quality, responsive support to employees; proactively address "real-time" logistical issues and unexpected challenges
• Welfare & Culture: Plan and execute company events, happy hours, and holiday gifts to maintain a top-tier employee experience.
• Travel & Financial Support: Assist employees with travel logistics and support expense reimbursements and related documentation.
• Budget & Research: Oversee the workplace budget and conduct benchmark research to ensure cost-effective and high-quality services.
• Be the go-to person to all employee needs for their office needs, their welfare activities, and any logistic issue they need help with.
  
  

• At least 3-4 years of experience in Admin, Operations or Workplace Management in the tech industry.
• Experience in leading a small team in a hands-on environment, ready to mentor others while staying involved in daily operations.
• Strong Execution Skills: Exceptional organizational skills, attention to detail, and the ability to solve logistical issues in real-time.
• Interpersonal Excellence: Outstanding communication and partnership skills and the ability to work effectively with stakeholders and vendors.
• Written and verbal English proficiency.