Production Operations Manager (Maternity Leave Replacement)

What We’re About

Apiiro is a fast-growing startup at the forefront of application security. Our cutting-edge platform is designed to help development teams build secure software quickly, enabling them to move faster while managing risks. As pioneers in the AppSec space, we’re shaping the future of secure software development in the AI era. If you're looking for an exciting opportunity to make a significant impact and grow with a passionate team, Apiiro is the place to be.

What you’re about

Prior experience in this (or a closely related) Production/Release/Production Operations Manager role.

3+ years hands-on experience with release management, CI/CD and monitoring tooling plus practical experience with GCP and AWS.

Experience with GitOps deployment tools.

Experience with CI systems (GitHub Actions, Jenkins, GitLab CI) and release orchestration tooling.

Strong Linux, Docker and Kubernetes experience; familiarity with Infrastructure-as-Code (Terraform/CloudFormation) and helm/eks/gke style deployment patterns.

Hands-on experience operating Grafana dashboards and alerting and responding to GCP monitoring alerts.

Proven ability to run releases, create hotfixes and own release calendars and schedules.

Excellent interpersonal and stakeholder management skills - able to run meetings, influence engineers and product managers and drive cross-team decisions.

English - written and verbal: native level.

Comfortable working in a fast-paced startup environment and taking ownership of end-to-end processes.Experience with ArgoCD or Flux

Familiarity with Prometheus, Loki, Tempo or other components of the Grafana stack.

Experience with Alertmanager, PagerDuty/incident.io integrations, and status page tooling.

Experience writing automation tooling in Python, Go or Bash to reduce manual steps in release and incident workflows.

Background in SRE or production engineering, including SLA/SLI/SLO design and MTTR reduction.

What you will do

Release & hotfix management - Create and coordinate manual releases and hotfixes; build and publish release versions; maintain a centralized release calendar and manage release risk, quality and schedule.

Daily operations & syncs - Lead daily production sync meetings and act as the cross-team release/incident liaison across R&D, QA and DevOps.

Incident ownership - Own the incident.io platform (day-to-day configuration, runbooks, training for R&D, and status pages), run incident lifecycle activities, and drive post-mortems and RCAs for production bugs and outages.

Monitoring & alerting - Manage and maintain Grafana dashboards and alerting rules; respond to and triage alerts from Grafana and GCP (Cloud) monitoring; work with teams to reduce false positives and improve signal-to-noise in alerts.

On-call & incident triage - Participate in on-call rotations and act as escalation point for production issues; perform structured troubleshooting to mitigate issues and reduce MTTR.

Post-incident process - Lead post-mortems, own follow-up actions, and ensure lessons learned are integrated into process and tooling (e.g., smoke tests, cache clearing, alerting improvements).

Cross-functional reporting - Continuously monitor project health, produce operational reports on availability, performance and security, and communicate status to stakeholders (Slack, dashboards, support tooling).

Process & automation - Drive improvements to CI/CD, release automation, and production runbooks; help orchestrate IaC and deployment tooling to reduce manual risk.

Training & enablement - Train new R&D and support members on incident platform usage, on-call processes and runbooks.

Technologies & tools you’ll use

Grafana (dashboards & alerts), incident.io (incident management & training), GCP (Cloud Monitoring / Logging), AWS, Kubernetes, Docker, Terraform / IaC, Helm, GitHub, CI/CD systems (GitHub Actions/ArgoCD/Jenkins), Slack, Jira, and common scripting languages (Python/Bash). (Apiiro’s ProdOps team drives these systems in production and has prioritized observability, incident tooling and release automation.)

What We Stand For at Apiiro

OneTeam, One Mission means we’re all in it together - tearing down walls, listening to every voice, and working as one to create real value for our customers.

Striving for Greatness drives us to keep pushing forward, aiming higher, and staying resilient. We don’t believe in “good enough.”

Own It, we take pride in what we do. We’re all about accountability, trust, and transparency, so we’re empowered to make a real impact.

Customer Centric means our customers are at the heart of everything. We go beyond just meeting their needs; we build solutions that truly make a difference.

These values keep us motivated to deliver the best for our customers and each other, every single day.

If you're ready to join a team that's dedicated to transforming the future of app security, we’d love to hear from you. Apply now and let’s build the next generation of secure software together!