Application Support Specialist

Amarel is expanding and looking for an Application Support Specialist to join our Information Systems team.

This is a dynamic role at the heart of the organization, supporting core business systems and working closely with internal stakeholders and external vendors.

What you’ll be doing:

Provide operational support for core systems (ERP Priority, CRM, HR systems)

Handle user requests, including system configurations, business rules, and process support

Manage and track service tickets with system vendors

Perform ongoing system operations: user setup, permissions, BPM configurations

Work closely with internal users, project managers, and external suppliers

What we’re looking for:

Experience in application support – an advantage

Experience in system implementation – an advantage

Ability to work in a multi-interface environment

High service orientation

Strong self-learning ability

Nice to have:

Basic knowledge of Windows environments / Office 365

Experience supporting information systems

Additional details:

Reporting to: VP Information Systems

Location: Yokneam / Tel Aviv

Scope: 60%–100% position