Product Quality Specialist

About 8fig:

At 8fig, we’re building the future of eCommerce funding. Our AI-powered platform analyzes real-time sales and banking data to offer personalized, flexible growth plans tailored to each business. By combining smart capital with powerful planning tools, we empower eCommerce businesses to scale sustainably and strategically - on their terms.

About The Role

We’re looking for a sharp, detail-obsessed Product Quality Specialist to join our Product team and help us ship high-quality experiences, fast.

This is a hands-on manual QA role, sitting at the intersection of Product and Engineering, and plays a critical part in making sure everything we release works exactly as expected—before it reaches our users.

You’ll also become the go-to person for product issues across the company, helping us bring order, clarity, and structure to how we identify and resolve bugs.

What You’ll Do

• Own end-to-end manual QA for product releases before they go live
• Run smoke tests and validate releases meet product requirements
• Work closely with Product and Engineering to catch issues early and improve quality
• Act as the central hub for all incoming product issues across the company
• Triage, investigate, and reproduce bugs reported by teams (CS, Sales, Risk, Ops)
• Clearly document issues and assign them to the right teams
• Track bugs through resolution and ensure nothing falls through the cracks
• Identify recurring issues and patterns to help drive smarter processes and automation
  
  

• 2+ years of experience in manual QA / product testing or a similar role
• Extremely detail-oriented with a strong sense of ownership
• Comfortable working closely with engineers and understanding technical concepts
• Background in fintech or experience working with financial products (preferred)
• Strong problem-solving skills and ability to investigate and reproduce issues
• Excellent communication skills and ability to work with multiple stakeholders
• Comfortable working with AI tools (and thinking how to leverage AI to improve QA and processes)
• A proactive mindset
• Ability to read and understand code (even at a basic level)