Security Incident Response Group Lead

Radware is a global leader of cyber security and application delivery solutions for physical, cloud, and software defined data centers.

At Radware, we live and breathe cybersecurity. It is our passion. Each day, our international team works to earn the trust of more than 12,500 organizations around the globe. Keeping them safe is our mission. To that end, we go head-to-head with politically motivated hacktivists, dangerous nation-state threat actors and other notorious cyber attackers -these are not your average adversaries. Backed by nearly 30 years of experience, Radware is best known for its technical excellence and innovative network and application security solutions. That is why it is so important that we build our team with bold and bright talent.

What will you do?

We are looking to enhance our Cloud Services, the fastest growing business, in key markets.

• Security operation leadership - Oversee the daily operation by leading projects & processes, tracking tasks & progress, and mentoring of a global Incident Response (IR) group that is specialized in detection & mitigation of various network threats, such as Denial-of-service attacks, application server-side & client-side threats, botnets, and more.
• Incident response leadership - Oversee & coordinate RT security incidents globally by maintaining & developing solid IR processes & playbooks, crisis management & de-escalation techniques, lead escalation calls, and identify & improve gaps in technical & operational procedures among the global security group.
• Global IR team leadership - Lead and mentor a multidisciplinary cloud security group consists of security IR analysts & security experts, fostering a collaborative and high-performance culture, oversee the global recruitment & training process of new employees, and develop & maintain high performance teams with deep technical knowledge, customer orientation, and operational attitude.
• Customer engagement - Ensure customer's SLA & satisfaction, build and maintain strong relationship with customers & stakeholders, and maintain regular communication through meetings, reports, and updates to ensure stakeholders are informed about security initiatives, incident responses, and risk posture.
• Strategic planning - Develop & execute roadmaps, strategies, and frameworks aligned with organizational goals.

What you need:

• At least 8 years of experience in the domain of cybersecurity operations & investigations, especially in network security & incident response.
• A proven & solid experience in leading & overseeing a global group from the technical & operational points of view.
• Proven experience in customer support management, overseeing customer-facing operations, and ensuring high-quality service delivery.
• A proven & solid experience in recruiting & training new employees.
• Strong & deep knowledge & experience in networking, especially network protocols of various OSI layers - application layer protocols, transport and network layer protocols.
• Strong & deep knowledge & experience in the domain of network security threats such as DDoS/DoS, API security, OWASP T10, etc.
• Strong & deep knowledge & experience with security controls and tools such as FW, SIEM, IDS/IPS, and vulnerability scanners.
• Solid experience in customer service & customer engagement during incidents and crisis.
• Proven problem-solving capabilities under pressure.
• Strong leadership skills.
• Good communication skills and customer experience.
• Fluent English.

Why you should join us:

Employees from more than 40 countries have chosen Radware as a place where they can belong. Radware has been recognized by Glassdoor and BDI as one of the World’s Best Places to Work, ranking among the top 100 companies across the globe in the IT category. Radware has also been named a Gold Winner for Application Security in the 2023 Globee Cybersecurity Awards, by Forrester a Leader in DDoS Protection, and has been named a Leader in WAF Market by Quadrant Knowledge Solutions. We are equally committed to our people. We strive to create a dynamic work environment that celebrates diversity, promotes equality, and thrives on the unique contributions of each individual. If you are ready to be part of a global-minded company that is inspired to create a better, safer future; and if and want to fight for the good guys and be at the forefront of helping companies protect their most critical assets from today’s cyber adversaries, then you’ve found the right fit at Radware.

Primary Location

IL-IL-Tel Aviv

Work Locations

Radware Israel, Tel Aviv

Job

Information / Cyber Security