Pre Sales AI Engineer

About the Role

We are looking for a Pre-Sales AI Engineer to support customer engagements for the ActionAI platform.

This is a technical, customer-facing role focused on solution design, AI workflow creation, and Proof of Concept (POC) delivery.

You will work with potential customers in pre-scheduled meetings to understand their needs, design AI-based solutions, and build working POCs that demonstrate real business value.

This role is open to:

• Customer-facing engineers with 1–2 years of hands-on experience in AI, automation, or technical pre‑sales / support engineering roles
• Candidates with practical experience implementing AI solutions (beyond academic projects), including integrating multiple systems and supporting real customers
• Candidates fully comfortable working directly with English-speaking clients in a customer-facing role, with excellent spoken and written English

Key Responsibilities

• Participate in pre-sales meetings with potential customers
• Understand customer business processes, challenges, and success criteria
• Design AI-based workflows using the ActionAI platform
• Define and deliver Proof of Concepts (POCs), including: Workflow architecture, Data mapping and required datasets, Success metrics and validation criteria
• Prepare Statements of Work (SOW) for POCs
• Build and configure workflows directly on the ActionAI platform
• Apply AI concepts such as: Prompt engineering, AI agents and orchestration, Transforming business processes into AI-driven workflows
• Use Python for integrations, data processing, automation, or custom logic
• Present solutions and POCs clearly to customers (technical and non-technical audiences)
• Collaborate with internal product and engineering teams to refine solutions

Required Skills & Qualifications

AI & Technical Skills

• Strong understanding of AI fundamentals (LLMs, prompt engineering, AI agents, orchestration)
• Mandatory experience with Python
• Strong analytical and problem-solving skills
• Familiarity with integrating multiple systems (APIs, data pipelines, or workflow tools)

Customer-Facing & Communications

• Excellent English communication and presentation skills
• Fully comfortable working directly with customers
• Ability to explain technical concepts in a clear, structured way to both technical and non-technical audiences
• Strong presentation skills
• Ability to independently lead or co-lead customer technical engagements

Professional Experience

• Relevant academic background in: Artificial Intelligence, Computer Science, Data Science, Software Engineering

1-2 years of hands-on experience in one of more of the following:

• Experience in pre-sales, solution engineering, AI consulting, or automation
• Support / implementation roles in AI or software companies
• Delivering POCs, pilots, or production workflows for real customers

Nice to Have

• Experience with no-code / low-code platforms
• Familiarity with cloud platforms (AWS, GCP, Azure)
• Experience with APIs, integrations, or data pipelines
• Background in workflow automation or business process optimization

What Success Looks Like

• Clear understanding of customer needs and requirements
• Well-designed, effective POCs aligned with business goals and success criteria
• High-quality AI workflows built on the ActionAI platform
• Confident, professional communication in a customer-facing technical role
• Ability to learn quickly, take ownership, and collaborate effectively with internal teams
• Smooth transition from POC to production opportunities for customers