Cloud Sales Associate

About Concentrix

We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.

Job Description

• Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationship

• Quarterback sales from lead to purchase; be the main point of contact for Microsoft's customers, leading the sales strategy, overcoming objections and negotiating success

• Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies

• Obsess over Microsoft’s customers and prospects to deliver a world-class customer engagement experience

• Secure customer wins for Microsoft Cloud: Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers

• Position competitive offerings and solutions in the context of customer needs and experiences

• Demonstrate verbally and in writing how customers can capture value and envision their future with Microsoft’s technologies

• Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline)

• Meet and exceed targets for net-new revenue and sales pipeline; accurately forecast sales, pipeline and usage for the products and solutions in scope; contact 200 leads and create 30 Opportunities per month; maintain high daily activity, minimum ~60-90 activities/day

• Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage Microsoft customers

• Collect feedback from customers and articulate it back to the business: “Voice of customer”

• 2-3+ years sales experience with a proven track record of success is required. Minimum 1 year IT industry experience required. Minimum 1 year sales account management or customer management experience required.

Required Skills

• 2-3+ years sales experience with a proven track record of success is required. Minimum 1 year IT industry experience required. Minimum 1 year sales account management or customer management experience required.

• Familiarity with modern sales techniques and tools, including experience from retail sales, corporate internships, or entrepreneurial programs

• Experience working with or selling Azure, Office 365, Dynamics 365 or similar solutions preferred

• Microsoft Fundamentals certification on Azure/Modern Workplace/BizApps is preferred

• A self-starter with a track record of outstanding performance and achieving goals. Ability to work independently – drives own personal performance, takes ownership of training and skill enhancement, seek continuous quality improvement.

• Strong interpersonal skills, excellent oral, written and verbal business communications skills. Ability to successfully communicate with contacts via the phone (cold calling and established relationship), email, video and presentations

• General knowledge of the IT industry (with minimum 1 year proven industry experience), with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately

• Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross business collaboration

• Solid time management skills and ability to work independently or under supervision with a high level of integrity

• Experience using Microsoft Office Suite applications, Windows OS and Client Relationship Management (CRM) system(s) such as Dynamics 365, SalesForce etc.

• Passion for cloud technologies and changing the world