Microsoft Modern Workplace SAS

About Concentrix

We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.

Job Description

Secure new customer wins for Microsoft Modern Workplace: Maximize up-sell and cross-sell opportunities by collaborating with the Customer Lifecycle Manager and Partner Connection Manager.

• Develop and maintain advanced to expert level in Microsoft 365 suite and product differentiators in assigned Solutions Plays (Exchange Online, SharePoint, Teams)

• Collaborate with our sales team in the pre-sales phase to develop solutions focused on modern workplace transformations.

• Provide product overview and insights pertinent to customer needs and usage scenarios.

• Conducting discovery sessions to gather relevant information and identify opportunities where M365 can add value.

• Defining, designing, and creating an overall blueprint of Microsoft Practice’s services and aligning with the overall business goals.

• Demonstrate aspects of the technical and business solution to customers over Teams

• Serving as the technical face to customers during the sales phase, acting as a trusted advisor.

• Act as the key technical contact for the SMB Vendor Tele team with potential customers

• Engaging with clients to understand their business objectives, challenges, and requirements related to Microsoft solutions.

• Meet and exceed team-level monthly, quarterly, and annual targets for net new revenue and sales pipeline, as well as operational metrics.

Required Skills

• 3-5 years of technology-related sales or business development experience; Experience working within a technical sales or presales environment is a Must.

• Exceptional presentation and demonstration skills and comfortable presenting at the Senior Executive / Board level.

• Experience in Office 365 transformations including implementation of Exchange Online, OneDrive for Business, Teams, and SharePoint.

• Proven track record of leading customer engagement and driving revenue growth.

• Experience and understanding of workplace security with Microsoft EMS E5 suite.

• Knowledge of M365-related components including Endpoint Manager, Autopilot, Intune, Entra ID, M365 Compliance (Azure Information Protection, Microsoft Information

Protection), Data Loss Prevention, and Insider Risk Management.

• Microsoft 365 Certification is a must.

• Working understanding of complementary emerging technologies including Microsoft Copilot.

• Bachelor’s degree in computer science, mathematics, or engineering.

• Exceptional interpersonal as well as verbal and written communication skills to succeed in a customer-facing role.