Digital & CRM Project Manager

CRM Division at abra is Hiring – Digital & Dynamics Project Manager

The CRM division at abra is seeking a Digital & Dynamics Project Manager to manage end-to-end projects across digital channels (portals, websites) and Microsoft Dynamics, collaborating with internal teams, external partners, and stakeholders.

• Manage projects from planning to execution: Gantt charts, budgets, timelines.
• Matrix management of cross-functional teams: infrastructure, cloud, DBA, integration, SAP, and external partners.
• Oversee internal and external analysis processes.
• Coordinate with multiple stakeholders – representatives, clients, vendors.
• Focus on customer journey projects, with potential work across digital assets (portals, websites, AI).
• Ensure integration across multiple ERP and CRM systems.
  
  

• Minimum 3 years of experience in digital/project management.
• Strong knowledge of Microsoft Dynamics; experience with other CRMs (e.g., Salesforce) a plus.
• Understanding of customer journeys and ERP/CRM integrations.
• Assertive, able to break down tasks and ensure execution.
• Experience in matrix organizations.
• Strong teamwork, initiative, and self-learning skills.
  
  

• Background in digital, innovation, AI, and cybersecurity.
• Experience with SAP/Salesforce integrations.
• Agile or DevOps experience a plus.