Business Application Specialist

We are looking for a Business Application Specialist‏ to support and evolve our GTM systems, with a strong foundation in Salesforce and CPQ processes.

This role is ideal for someone with 2+ years of hands-on Salesforce experience who wants to expand into broader business systems, automation, integrations, and AI-driven process optimization.

You will work closely with Sales, Marketing, RevOps, and Finance stakeholders to ensure our CRM and revenue systems effectively support business growth.

Salesforce and CPQ are the core foundation of this role. Over time, you will gain exposure to integrations, workflow automation (N8N), AI use cases, and cross-system architecture.

About Orca AI:

Shipping accounts for over 90% of global trade, yet the industry remains decades behind in digitization and automation. Operating safely and efficiently in congested ports and high-traffic sea lanes is becoming increasingly challenging.

Orca AI is transforming maritime operations through real-time AI and computer vision, delivering next-generation situational awareness and decision-making.

Our platform connects onboard crews with shoreside teams, improving navigational safety, reducing human error, and supporting decarbonization through performance optimization.

Founded in 2018, Orca AI is a fast-growing scale-up in an incredibly strong position. We recently raised $73M in a Series B round (May 2025) and have deployed over 1,100 systems to industry giants such as MSC, Seaspan, and NYK. What sets us apart is our data - over 100 million nautical miles of proprietary data, making it the largest maritime AI dataset in the world.

As we scale rapidly, we are looking for passionate individuals to join us in defining the future of the maritime world.

Key Responsibilities:

Salesforce & CPQ (Core Responsibility)

• Configure and maintain Salesforce (fields, layouts, flows, validation rules, permissions).
• Support opportunity lifecycle management, forecasting, and pipeline visibility.
• Maintain and optimize CPQ processes (Dealhub or similar), including:
• Pricing structures
• Discount approvals
• Product configuration logic
• Quote-to-opportunity synchronization
• Troubleshoot quoting and CRM-related issues during active deal cycles.
• Maintain high data quality and system governance.

Business Applications & Process Ownership

• Gather business requirements from GTM stakeholders and translate them into scalable system solutions.
• Independently lead small-to-medium scoped system improvements.
• Support cross-functional initiatives impacting revenue workflows.

Integrations, Automation & AI (Growth Area)

• Assist in maintaining integrations between Salesforce and external systems.
• Support and gradually build automation workflows (N8N or similar).
• Identify opportunities to reduce manual work through automation.
• Explore AI-driven improvements across GTM systems.
• Continuously expand technical capabilities beyond CRM administration.

Requirements:

What do you need to succeed in this role? (Must-Have):

• At least 2 years of hands-on Salesforce experience.
• Experience supporting Sales or RevOps stakeholders.
• Experience building Salesforce Flows.
• Strong understanding of opportunity and quote-to-cash processes.
• Strong Salesforce fundamentals.
• Business-oriented mindset — understands why processes exist, not just how to configure them.
• High learning velocity and technical curiosity.
• Ability to independently own tasks from requirement to delivery.
• Comfortable working with cross-functional stakeholders.
• Fluent in Hebrew and English.

Nice to Have:

• Practical hands-on exposure to a CPQ platform (Dealhub, Salesforce CPQ, or equivalent).
• Exposure to integrations or automation tools (N8N, Zapier, Make, Workato, etc.).
• Basic understanding of APIs.
• Salesforce Administrator certification (or in progress).
• Experience in a SaaS or high-growth environment.

Availability & Support Expectations:

• This role may occasionally require availability on Fridays for urgent GTM system matters, particularly related to active deal cycles.
• On-call needs will be coordinated in advance and aligned with company policy.

Why Orca AI? Our Culture and Benefits:

Our Culture & Values: We are a global team of 130 professionals driven by a shared mission to lead the transition to autonomous shipping. At Orca AI, we combine cutting-edge technology with a human-centric approach to redefine the maritime industry. We believe in:

• Innovation & Data-Driven Intelligence: We are passionate about solving complex problems for the first time in a "greenfield" industry. By leveraging data and intelligence, we create smarter, more efficient solutions that drive lasting change.
• Global Impact & Reliability: Our mission is to use technology to make the oceans safer and the world more efficient. We are dedicated to providing our customers with a reliable service they can count on to protect their most valuable assets.
• Customer Centricity & Agility: Our customers are at the heart of everything we do. We embrace agility as an essential part of our workflow, enabling us to respond effectively to changing market conditions and provide the best possible service.
• Global Collaboration: Diversity is our strength. We operate across Japan, Singapore, and Greece, supported by a diverse remote team spanning Europe and Asia, fostering a truly international perspective on maritime challenges.
• High-Energy Environment & Balance: We foster a vibrant, high-energy work culture. In our Tel Aviv office, we enjoy a dog-friendly environment and maintain a unique work-life balance, working 4 days a week from the office to stay connected and inspired.

Orca AI is an equal-opportunity employer committed to fostering a diverse and inclusive work environment for all. We encourage applications from candidates of ALL diverse backgrounds, and special accommodations are available upon request in all selection phases.

You’re more than welcome to follow us on social media:

• LinkedIn
• Orca AI