Technical Project Manager

The Cymbio team is dedicated to moving the commerce world towards a more sustainable and consumer-driven future by allowing brands to connect and scale through marketplace and dropship automation platforms. We help solve important business challenges for customers like New Balance, Lacoste, Reebok, and Balmain by automating the full cycle of digital commerce, enabling them to drive revenue through new and existing channels in a streamlined and cost-efficient manner.

Based in Tel Aviv, with over 65 amazing CymStars, we're always looking for talented, fun individuals who share our values. You'll play a key role in shaping the direction of our business and the way we operate. So, come and be part of the Cymbio Team and help us create a more sustainable future.

We are looking for a Technical Project Manager to join our customer operations team and work closely with the Delivery/Support/Data/Product/Development teams to ensure the swift onboarding of new merchants to our platform.

Responsibilities:

• Collaborate with cross-functional teams, Product & R&D teams, and business stakeholders to gather requirements and design/lead new merchant onboarding projects.
• Identify and assess risks and issues during implementations, provide mitigation options, and escalate them to senior management as needed.
• Develop, monitor, and report on project plan progress, ensuring adherence to timelines and business requirements.
• Lead the onboarding process with new merchants
• Be an expert in Cymbio’s onboarding processes and integrations
• Own internal documentation and establish best practices for all internal processes
  
  

• 3+ years of experience in tech project management/Sales Engineer, customer-facing products for global SaaS companies
• Extremely organized with strong attention to detail
• Expert in project management with a technical background (API/EDI knowledge)
• Experience with systems like SFCC/SF OMS/NetSuite - an advantage
• Familiarity with project management tools like Jira, Monday, Airtable, and alike.
• Knowledge in the US &/or EU retail & brand market - an advantage
• Problem solver who works well in a fast-paced environment
• Ability to prioritize workload and meet tight deadlines
• Strong interpersonal and communication skills in English - written and verbal (native speaker level) - Mandatory
• Passion for innovative solutions and process improvement
• A team player with a can-do attitude
• Working days: Monday-Friday