Customer Service Representative

ZIM Integrated Shipping Services is a global container shipping company connecting more than 300 ports across over 90 countries. At ZIM, our culture is driven by a Can-Do mindset, agility, collaboration, and results-driven thinking, empowering people to make a real impact.

Looking to kick‑start your career in a dynamic, international environment? We’re hiring a Customer Service Representative that will handle the following

Major areas of responsibilities:

• Providing information to the customers, regarding import/export issues.
• Handling customer inquiries (emails, phone calls).
• Working with various programs. Working globally with internal & external interfaces (e.g. different units, agencies, agents & etc.).

Job requirements:

• Academic education (B.A) - Mandatory.
• Control of office tools, (Word, Excel, PowerPoint) - Mandatory.
• High proficiency in English - Mandatory.
• Experience in the Customer Service field - High advantage.