Collections Representative

Job Description:

The role of the Collections Clerk in the office includes:

• Handling telephone collections with debtors in order to arrange payment plans

• Managing incoming calls

• Verifying the accuracy of debts and data in the system while managing a client file

• Contacting debtors in a service‑oriented yet assertive manner

• Receiving authority to set payment arrangements in accordance with office policy

• In cases of lack of cooperation — transferring the file to the Claims Department

• Working with a legal case‑management system + basic Excel

Location: Rishon LeZion, 1000 Complex — near Moshe Dayan train station

Full-time position: Sun–Thu, 08:30–17:00

Start date: Immediate

Requirements:

• Experience in office-based telephone work — mandatory

• High-level Hebrew — mandatory

• Basic knowledge of Excel — mandatory

• Experience in collections or customer service — significant advantage

• Russian proficiency — significant advantage

• Experience with a legal case‑management system — advantage