עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
Full-Time | Offices in Herzliya | Fast-Growing E-commerce Brand
About the Brand: MARMOR HOUSE is a growing premium home textile brand. As an e-commerce company that places customer experience and product quality at the forefront, we are looking for a service-oriented, sharp, and highly organized individual to join our team in Herzliya. This role combines direct customer relationship management with broad operational and logistical responsibilities.
What does the role include?Digital Customer Service:
- Managing multi-channel communication: Handling WhatsApp, Instagram/Facebook DMs, and Emails.
- Maintaining a premium, personal, and consistent brand voice.
- Real-time response and end-to-end problem solving for all customer inquiries.
Operations & Order Management:
- Full ownership of the order Life Cycle – from website purchase through exchanges and returns, to shipment tracking and delivery confirmation.
- Logistics Sync: Constant daily communication with the warehouse, inventory control, and updating product/size availability on the website.
- Task Management: Continuous work on project management systems (Monday.com) to monitor, track, and optimize operational workflows.
- System Proficiency: Strong command of Shopify, Monday.com, and Social Media platforms (Instagram/Facebook).
- Experience: Previous experience with CRM systems and customer management – a significant advantage.
- High-Level Service Orientation: Exceptional written communication skills, patience, empathy, and the ability to lead customers to full satisfaction.
- Operational Excellence: High-level organizational skills, strong attention to detail, and the ability to multitask in a dynamic, fast-paced environment.
Think you’re the right fit? We’d love to meet you!
Please send your CV to: [email protected]
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
8,000-11,000 ₪