עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!

במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

Customer Support / Quality Assurance Agents | US Hours

Ephoca

בית שמש

Customer Support / Quality Assurance Agents | US Hours

Ephoca

בית שמש
8,500-13,600 ₪ (הערכה מבוססת AI)
זוהי הערכת טווח שכר מבוססת AI ולא שכר שהתקבל מהמעסיק

Customer Support / Quality Assurance Agents | US Hours

Location: Har Tuv B, Israel (In-office only)

Salary: 50-80 NIS per hour

Hours: Monday - Thursday (2 PM-10 PM)

Fluent English Required

Ephoca is currently seeking dedicated Customer Support / QA Agents to join our team in Har Tuv and contribute to our commitment to providing exceptional service.

Responsibilities

Follow up with past customers to ensure they were thrilled with our services
Review previously sent emails to identify and correct inconsistencies
Verify that all technical information is accurate and up to date
Review company websites to identify errors or outdated content
Ensure accurate records are maintained for all customer interactions and transactions in the company’s CRM system.
Confirm that closed support tickets were handled properly and resolved appropriately
Deliver exceptional customer service while addressing all customer concerns promptly and professionally

Apply: Send your resume to [email protected]