Technical Support Engineer

A well-established and stable technology leader specializing in advanced mobile computing solutions for sales and distribution is expanding its technical team.

The company develops platforms that streamline supply chains and field operations for large-scale organizations, integrating mobile technologies with core enterprise systems.

The company is located in Central Israel and offers a professional, family-oriented, and stable long-term work environment.

Role Overview:

• Technical Implementation: Leading the deployment and technical support of the company’s software solutions for enterprise clients.
• Database Management: Executing complex queries, performing data analysis, and troubleshooting database issues using SQL.
• System Integration: Working with leading ERP systems to ensure seamless data synchronization and workflow optimization.
• Solution Characterization: Understanding client requirements and translating them into technical configurations within the platform.
• Project Lifecycle Support: Taking end-to-end responsibility for system integrity, from initial setup to ongoing production support.

Requirements:

• 2 years of professional experience with SQL (writing queries, data manipulation) – Mandatory.
• Proven experience in software/application support or implementation within the ERP world (e.g., SAP, Priority, Oracle, or similar) – Mandatory.
• Deep understanding of business processes related to logistics, distribution, or finance.
• Strong troubleshooting skills within complex software environments.
• High service orientation and the ability to engage with diverse stakeholders.
• A proactive team player with a strong commitment to project success.