Modern Workplace Solution Area Specialist – Microsoft 365

Company Description

Concentrix is a global leader in technology and services, empowering some of the world’s best and most innovative brands. By integrating human-centered approaches with cutting-edge technology and analytics, Concentrix drives business success. The company specializes in designing, building, and running customized end-to-end solutions to meet diverse business needs. Concentrix operates at unparalleled speed and scale, delivering impactful solutions across industries.

Role Description

We are looking for a highly skilled Modern Workplace Solution Area Specialist with strong technical presales experience to support customers throughout their Microsoft 365 transformation journey. In this role, you will partner closely with the sales team, engage directly with customers, identify business needs, and design impactful Modern Workplace solutions that drive adoption, value, and growth.

Qualifications

• Lead technical engagement during the presales process and act as the trusted technical advisor to customers.
• Conduct discovery sessions to understand customer objectives, challenges, and solution requirements.
• Deliver product demonstrations and articulate the value of Microsoft 365 solutions, including Exchange Online, Teams, SharePoint, and OneDrive.
• Build solution architectures, technical proposals, and Modern Workplace transformation plans.
• Work collaboratively with Customer Lifecycle Managers and Partner Connection Managers to maximize upsell and cross‑sell opportunities.
• Support customers in evaluating security, compliance, and identity capabilities within the M365/EMS E5 suite (Intune, Endpoint Manager, Entra ID, DLP, IRM, etc.).
• Contribute to pipeline development and consistently meet monthly, quarterly, and annual sales targets.
• Stay current with Microsoft technologies, product updates, and emerging innovations such as Microsoft Copilot.