Customer Support And Social Media Manager

Company Description

CFG (Cable Free Guitar) is a musician-centric brand dedicated to one thing: liberation. We believe the best gear is the kind that gets out of your way. From our signature Zero-Gravity straps that make a heavy Les Paul feel like a feather, to our pro-grade wireless systems and "play anywhere" mini amps, we build tools that remove the physical friction from making music. Based in Ness Ziona, we are an agile e-commerce brand designed by players, for players.

Role Description

This is a full-time, on-site role as a Customer Support and Social Media Manager based in Ness Ziona. The individual will handle day-to-day customer service inquiries and provide excellent support to clients via multiple communication channels. Responsibilities also include managing and optimizing social media platforms, creating compelling content, developing social media strategies, and enhancing the company’s online presence.

Qualifications

• Strong Communication and Writing skills
• Customer service experience with a customer-first approach
• Excellent organizational and time-management skills
• Proficiency in Social Media Marketing and Social Media Optimization (SMO)
• Experience with Content Strategy and creating engaging digital content
• Proven ability to manage and grow social media channels effectively
• Knowledge of the music or audio equipment industry is a plus