Head of Community

Warmy.io — Remote | Global | B2B SaaS | AI

Warmy is not building “a community.”

We are building the home of email deliverability on the internet.

If someone works in email — agencies, SDR leaders, founders, growth teams, ESPs — we want one natural place they belong.

That place is Warmy.

We’re looking for a builder. A connector. A natural networker.

Someone who can turn customers into advocates, strangers into members, and conversations into movements.

If you’ve ever thought: “I could build the HubSpot of deliverability communities” — this role is for you.

Warmy is a revolutionary AI-powered email deliverability platform helping companies land in the inbox, not spam. We serve customers worldwide and are scaling fast with a fully remote international team.

We move quickly. We care about impact. We measure results.

Build the largest and most trusted global community in email deliverability.

Not a Slack group.

Not a newsletter.

A real ecosystem where professionals learn, share, connect, and grow.

• A thriving private community (Slack / Circle / platform of your choice)
• Programs that turn users into loyal advocates
• Relationships with agencies, ESPs, and industry experts
• Events, webinars, office hours, and meetups
• Educational initiatives and certifications
• Feedback loops between customers and product
• Ambassador and partner programs
• A sense of belonging around the Warmy brand

You will own the community vision from zero to global scale.

• Define and execute Warmy’s community strategy
• Recruit and onboard high-value members
• Create engagement systems and rituals
• Launch and run events (virtual and in-person)
• Work closely with marketing, product, and sales teams
• Identify industry influencers and partnerships
• Turn community insights into growth opportunities
• Measure engagement, retention, and advocacy metrics
• Be the public face of the community when needed\

• 4+ years building or managing communities (SaaS, tech, or professional communities preferred)
• Naturally social and relationship-driven
• Comfortable speaking publicly and hosting events
• Strategic thinker with strong execution skills
• High ownership mentality
• Entrepreneurial mindset — you create opportunities
• You enjoy helping people succeed
• You move fast and learn fast

If you love spreadsheets more than people, this is not your role.

We are a KPI-driven company. Success will be measured by:

• Community growth and active members
• Engagement and participation rates
• Customer retention and advocacy
• Partner relationships created
• Pipeline influenced by community
• Brand authority in the industry

• Fully remote international team
• Fast-growing AI SaaS company in scaling stage
• High autonomy and ownership
• Direct impact on company growth
• Work closely with founder and leadership
• Opportunity to build a category-defining ecosystem
• Competitive compensation + performance incentives

You might be a fit if:

• You believe communities can change industries
• You love connecting people
• You enjoy building things from scratch
• You are proactive and bold
• You want to create something globally recognized

If you want to manage a forum — this is not the job.

If you want to build the center of an industry — let’s talk.