NOC Operator

NOC Team Member – Leading Organization (Petah Tikva, Shift Position)

A leading organization in Petah Tikva is looking for a NOC Team Member to join their team.

Scope: 24/6 shift position (including Fridays and Saturday nights)

Responsibilities:

• Monitor, control, and identify incidents in enterprise IT systems
• Investigate incidents, perform root cause analysis, and lead resolution
• Escalate and coordinate with relevant teams until full resolution
• Provide ongoing updates and reports to internal stakeholders
• Work in a complex, multi-system and multi-technology environment

Requirements:

• At least 2 years of experience in a NOC or System team – mandatory
• Experience working in a large organization (hundreds of users or more) – mandatory
• Strong knowledge of Windows OS and communication protocols – mandatory
• Experience with monitoring and control systems – mandatory
• Experience with VMware, Active Directory, Citrix, Linux, databases, and cloud services – advantage