Director Engineering

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

The Director of Engineering – Data Platform at NiCE is responsible for leading and managing the engineering teams that design, build, and maintain the company’s data platform. This role ensures the delivery of high-quality, scalable, and reliable data solutions that support NICE’s products and services

How will you make an impact?

• Lead the Data Platform engineering organization, ensuring alignment with company goals
• Oversee the design, development, testing, and deployment of data platform components
• Manage resource planning, delivery milestones, and overall product quality
• Ensure system capacity planning and operational support for the data platform
• Establish and enforce development standards, tools, and methodologies
• Integrate customer and business requirements into engineering efforts
• Stay current with data-related technologies such as Snowflake, Kafka, Flink, Iceberg, Postgres, AWS S3, and OpenSearch
• Manage vendor relationships and third-party implementations
• Recruit, develop, and retain top engineering talent
  
  

Have you got what it takes?

• Bachelor’s degree in Computer Science or related field (Master’s preferred)
• 12+ years of experience in software engineering, with a focus on data platforms
• 6+ years of management experience in large-scale environments
• Proven expertise in data technologies and large-scale distributed systems
• Strong interpersonal and leadership skills
• Experience with Agile/SCRUM methodologies
  
  

You will have an advantage if you also have:

• Building horizontally scalable solutions using containers, microservices, and big data technologies
• Experience with cloud platforms (AWS, Azure) and open-source data tools
• Track record of delivering high-quality software products on time
  
  

What’s in it for you?

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10182

Reporting into: Vice President, Engineering, CX Analytics and Data

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.