Spa Agent

Company Description

The Ritz-Carlton, Herzliya, is a prestigious 5-star luxury hotel located by the scenic marina, offering breathtaking views of the waterfront. Known for its exceptional hospitality, the hotel features elegant accommodations, outstanding in-house dining options, and world-class amenities. Guests can indulge in rejuvenating spa treatments or unwind at the crystal-clear rooftop pool, making it a hallmark of elegance and relaxation.

Role Description

The Spa Agent is responsible for delivering exceptional service to enhance the guest experience at our luxury spa. This full-time, on-site position, located in Herzliya, involves providing personalized assistance to clients, managing spa reservations, greeting and guiding guests, maintaining cleanliness and organization within the spa facility, and promoting spa services and products. The Spa Agent will ensure that every guest enjoys a seamless and memorable experience.

Qualifications

• Outstanding customer service, communication, and interpersonal skills
• Organizational abilities and attention to detail
• Experience in hospitality or spa-related fields is an advantage
• Ability to maintain a professional, friendly, and welcoming demeanor
• Fluency in English is required; additional language skills, such as Hebrew, are an asset
• Flexibility to work shifts, including weekends and holidays
• A passion for health, wellness, and providing an exceptional guest experience