Senior Commercial Lead

Description

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.

We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.

Get the tools to grow globally at www.rapyd.net. Follow: Blog, Insta, LinkedIn, Twitter

About The Role

Rapyd is hiring a Senior Commercial Lead to own and scale two critical revenue engines: Business Development Representatives (BDRs) and Customer Delivery Managers (CDMs). You will think end-to-end about revenue — from pipeline creation, through deal support, to onboarding, retention, and expansion — operating inside a high-risk, highly regulated payments environment where execution and control matter equally.

What You’ll Own

Commercial Performance, End-to-End

• Own outcomes across pre-sale and post-sale execution
• Translate revenue strategy into measurable KPIs, operating cadence, and accountability
• Drive predictable pipeline, clean handoffs, and retained revenue
  
  

• Pipeline generation quality and consistency
• Inbound and outbound effectiveness
• Lead qualification standards and conversion readiness
  
  

• Merchant onboarding velocity and quality
• Delivery execution discipline
• Retention, expansion readiness, and revenue protection
  
  

• Own funnel and lifecycle metrics: pipeline quality, conversion rates, onboarding SLAs, retention, revenue leakage
• Identify friction points early and fix them
• Be hands-on in dashboards and analysis — not dependent on summaries
  
  

• Strengthen commercial processes in a complex payments environment
• Balance growth ambition with risk, compliance, and delivery realities
• Create clarity in selling-to-delivery handoffs
• Coach ICs, set performance standards, and build an operating rhythm that scales
  
  

• 6-8 years in Sales, Customer Success, or Account Management within fintech, payments, or SaaS
• At least 2 years leading teams
• Proven ability to connect delivery execution to revenue targets
• Strong analytical capability (Excel, Looker, Tableau, HubSpot dashboards)
• Understanding of APIs, payment flows, and merchant onboarding
• Ability to lead cross-functional initiatives in a fast-paced, regulated environment
  
  

• Led multiple teams with different mandates
• Experience in high-risk or regulated industries
• Background spanning both new business and post-sale ownership
  
  

• Commercially sharp and outcome-obsessed
• Structured and decisive under complexity
• Comfortable moving from strategy to execution
• Data-driven, not intuition-led
•  Pragmatic and accountable