Tech support

Company Description

Samelet is a leading automotive company representing prestigious global brands such as Jeep, Subaru, Leapmotor, Alfa Romeo, Fiat, Ram, Iveco, Fiat Professional, Ferrari, Maserati, Abarth, WEY, and Hongqi. Committed to delivering excellence, Samelet offers a diverse array of innovative and high-quality vehicles. Our company values include exceptional customer service and automotive expertise. Based in Israel, Samelet is a trusted name in the automotive industry, providing world-class solutions to customers. Join us to be part of a dynamic team focused on shaping the future of mobility.

Role Description

This is a full-time on-site role for a Tech Support Specialist at Samelet, located in Petah Tikva. The role involves providing technical support for a range of automotive products and services, addressing technical inquiries, troubleshooting issues, and ensuring customer satisfaction. The Tech Support Specialist will work closely with customers and internal teams to resolve issues effectively and provide a high-quality support experience.

Qualifications

• Proven experience in Technical Support and Troubleshooting
• Strong Analytical Skills for identifying and resolving technical problems
• Customer Support experience with a focus on delivering Customer Satisfaction
• Excellent communication and interpersonal skills
• Ability to work effectively in an on-site team environment
• Experience in automotive or technology sectors is mandatory
• Fluency in Hebrew and English required