Technical Enablement Engineer

Our Mission

At Palo Alto Networks®, we’re united by a shared mission to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

As a Technical Enablement Engineer for Cortex Cloud, you are the architect of the "First Impression." You will bridge the gap between complex R&D breakthroughs and the sales field by building high-fidelity demonstration environments and tools. Your mission is to translate the vision of Product and Marketing into tangible, hands-on experiences that prove our cloud security dominance to the world’s largest enterprises.

Key Responsibilities

• Demo Architecture: Architect and maintain end-to-end demo flows for the Cortex Cloud portfolio, ensuring they showcase differentiated value in cloud-native security.
• Tooling & Automation: Design and develop custom tools, scripts, and lab projects that empower the global sales team to demonstrate complex product capabilities with ease and reliability.
• Release Validation: Act as a "Customer Zero" by testing and providing critical feedback on new version releases, ensuring use cases align with real-world customer pain points.
• Strategic Alignment: Partner with Sales, Product Management, and Marketing to sharpen technical storytelling, ensuring our demos reflect the strategic vision and market positioning of the company.
• R&D Collaboration: Deep-dive with Product and Research teams to understand upcoming capabilities and translate "bleeding-edge" features into actionable demonstration scenarios.

Qualifications

Required Qualifications

• Cloud Security Domain: 3+ years of experience in cloud-native security, with a strong grasp of CNAPP, CSPM, CWP, ASPM, DSPM, and AISPM.
• Technical Foundations: * Cloud Infrastructure: Expert-level knowledge of managing and deploying environments in AWS, Azure, and GCP using native consoles and CLI tools.
• Networking & Systems: Deep understanding of networking protocols (TCP/IP, DNS, BGP), cloud networking (VPCs, Security Groups, Transit Gateways), and core OS administration for both Linux and Windows.
• The "Builder" Mindset: Strong proficiency in Python and Terraform to build automation scripts, manage Infrastructure as Code, and develop internal tools for scenario deployment.
• AI-Enhanced Operations: Demonstrated ability to leverage AI-based tools and LLMs (e.g., GitHub Copilot, ChatGPT, or custom AI agents) to streamline day-to-day coding, automate documentation, and accelerate operational workflows.
• Product Intuition: Ability to take a pre-release product feature and "break it" or "build it" into a compelling story that resonates with security personas.
• Ecosystem Knowledge: Familiarity with the Cortex product suite or similar SOC/Cloud Security platforms.
• Communication: Exceptional ability to synthesize feedback from the field and relay it effectively to high-level stakeholders in Product and Marketing.

Preferred Qualifications

• Public Cloud Certifications: Professional or Specialty-level certifications in AWS, Azure, or GCP.
• CI/CD Mastery: Experience building and securing pipelines using GitHub Actions, GitLab CI, or Jenkins.
• Front-end Basics: Basic knowledge of web frameworks (e.g., React or Vue) for building custom "demo cockpits" or dashboards.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.