Loyalty Program Lead

Be2see is looking for a passionate and driven Loyalty Program Lead to lead and manage loyalty club operations for our clients. This is a hands-on role owning the business, from setup and upgrade projects through to day‑to‑day management and performance optimization.

What You’ll Do

• Lead loyalty program launches and upgrades end‑to‑end — from translating Be2see’s strategy into executable project plans to managing partners and timelines.
• Oversee ongoing operations — execute campaigns, refresh benefit catalogs, and optimize customer experience.
• Own the business results — deliver club KPIs, profitability, and ROI through data‑driven decision‑making.
• Work directly with client leadership — analyze reports, generate insights, and recommend actionable improvements.
• Manage cross‑functional workflows — collaborate with marketing, IT, finance, and legal teams to keep everything moving.

What We’re Looking For

• 3–5 years of experience in loyalty management, data‑driven marketing, or MarTech project management.
• Strong business and financial acumen, including budget ownership and P&L understanding.
• Analytical mindset with a data‑literacy orientation and ability to translate trends into actions.
• Excellent interpersonal skills and emotional intelligence — able to influence and collaborate across teams.
• Methodical project management skills and hands‑on familiarity with task management tools.
• Self‑starter with creative problem‑solving skills and a “business owner” mindset.

Location: Hybrid (Be2see offices / client sites / home)

Employment Type: Full‑time