Security Engineering Operations Coordinator

Description

We are

At Cross River, we're building the financial infrastructure that powers global innovation. With our cutting-edge suite of embedded payments, cards, and lending solutions, we enable millions of businesses and consumers to transact seamlessly and securely.

With 900+ employees worldwide and an R&D center of over 160 employees in Jerusalem - we’re reshaping how financial technology is developed and delivered. .

THE ROLE

As the Security Engineering Operations Assistant, you'll be the organizational backbone for the VP, Security Engineering—ensuring requests move forward, deadlines stay visible, and nothing gets lost in the shuffle. This isn't about being an admin; it's about being the force multiplier that lets security leadership focus on strategy and technical priorities while you keep the machine running smoothly.

If you're the person who naturally keeps lists, follows up before being asked, and gets satisfaction from bringing order to chaos—this role was made for you.

Who You Are

You're the person everyone relies on to remember the thing that was supposed to happen last Tuesday. You've got 2–5 years of experience in technical coordination, support roles, or security/IT/engineering operations environments, and you know how to work alongside technical teams without needing your hand held.

You're exceptionally organized—not in a "my desk is clean" way, but in a "nothing falls through the cracks" way. You communicate clearly in writing and conversation, you're comfortable working closely with senior leadership, and you handle sensitive information with discretion.

You're not intimidated by technical discussions—even if you're not the one configuring the firewall, you can follow along, capture the key decisions, and know what questions to ask to make sure everyone's aligned on next steps. You're proactive, dependable, and genuinely curious about how things work.

What You’ll Actually Be Doing

Direct Support to Security Engineering Leadership

• Assist the VP, Security Engineering with tracking requests, action items, and follow-ups arising from meetings, emails, and discussions
• Maintain organized lists of open items, next steps, and pending decisions
• Perform routine follow-ups with internal teams and external vendors on behalf of Security Engineering
• Help ensure deadlines and commitments are visible and monitored
• Surface overdue items or risks that may require attention
  
  

• Support coordination of security engineering activities across Security, IT, Engineering, GRC, and external partners
• Track progress of assigned tasks and initiatives using established tools and processes
• Assist in scheduling, preparation, and follow-up for security-related meetings
• Help organize priorities and timelines across multiple parallel efforts
  
  

• Maintain familiarity with core security engineering domains, including: Identity and Access Management, Endpoint and device management, Cloud security basics (AWS and Azure), Security tooling and operational workflows
• Capture key outcomes, decisions, and action items from technical discussions
• Maintain documentation, trackers, and status updates
• Ask clarifying questions to ensure expectations and next steps are understood
  
  

• Support intake and coordination of inbound requests to the Security Engineering team
• Prepare clear summaries and status updates as needed
• Help ensure relevant information is shared with appropriate stakeholders
• Support prioritization discussions by maintaining visibility into current workload and commitments
  
  

• 2–5 years of experience in: Technical coordination or support roles, Security, IT, or engineering operations environments
• Experience working closely with technical teams or technical leadership
• Strong organizational skills and attention to detail
• Clear written and verbal communication skills
• Ability to manage multiple tasks and follow through reliably
  
  

• Exposure to security or IT environments within regulated industries
• Familiarity with ticketing, task tracking, or project coordination tools (e.g., Jira, ServiceNow, Asana)
• Basic understanding of audit, compliance, or security operations workflows
• Experience supporting cloud-based environments
  
  

• Flexible hybrid work model: three days a week at our Jerusalem office
• Monthly wellness reimbursement – from therapy to gel manicure, it's up to you
• Full Keren Hishtalmut, private health and dental insurance
• Volunteer days, donation matching, Yoga and Pilates
• A supportive, collaborative culture that puts our people first
  
  

• Team dynamics: supportive, collaborative, curious, down-to-earth
• Engineering culture: ownership, autonomy, innovation, growth mindset
• Impactful work: complex challenges, meaningful problems, modern tech