Marketing Automation Implementer

Deloitte Digital, the world's leading implementer of digital client platforms, is looking for a talented Marketing Automation Implementer to join our Customer & Marketing Technology practice. The role involves hands-on implementation of Adobe Journey Optimizer solutions, working closely with clients—primarily in the banking and financial services sector—to design, implement, and optimize customer journeys in complex, data-driven environments.

What you will do:

• Lead hands-on implementation and configuration of Adobe Journey Optimizer solutions
• Design, build, and optimize customer journeys based on business and marketing requirements
• Analyze and model customer data to support personalized, real-time decisioning
• Work with GCP, BigQuery, and cloud-based data environments to integrate and activate data
• Develop and consume RESTful APIs for system integrations
• Write and optimize SQL queries for data extraction, transformation, and analysis
• Collaborate with client stakeholders, marketing teams, data teams, and technical teams
• Manage client-facing activities, including requirement gathering, workshops, and status updates
• Ensure solutions align with banking regulations, security, and compliance requirements
• Support testing, deployment, and post-go-live optimization

Skills and experience:

• Strong data analysis skills with the ability to translate data into actionable insights
• Experience implementing marketing automation solutions
• Experience working with Google Cloud Platform (GCP) and BigQuery
• Solid understanding of cloud-based architectures and environments
• Experience with RESTful APIs and system integrations
• Strong knowledge of SQL query language
• Experience in client-facing roles, including stakeholder and expectation management
• Good understanding of banking and financial services environments
• Ability to work independently and manage tasks end-to-end
• Fast learner with strong analytical and problem-solving skills
• Very good level of English (written and spoken)

Advantages (Nice to Have);

• Experience with Adobe Experience Platform (AEP) components beyond AJO
• Background in marketing automation, personalization, or CRM platforms
• Experience working in salesforce marketing cloud

Personal Attributes:

• Strong communication and presentation skills
• High level of accountability and ownership
• Ability to work in dynamic, fast-paced project environments
• Customer-oriented mindset

* We at Deloitte believe that diversity and inclusion among our people is a critical components of our success and that is why we cultivate an organizational culture that contains and embraces diversity in all its forms.