GTM Business Application Manager

About

Candex is a rapidly growing private global B2B fintech company on a mission to reshape the way businesses transact. Our tech-based solution makes purchasing fast and easy for enterprise buyers. Recognized in the ProcureTech 100 for Procurement Innovation, our SaaS Platform and accompanying services completely transform the buying experience for large companies around the globe. Buyers enjoy the simplicity of Candex for their purchases, vendors get paid faster, and procurement teams love the increased control they gain over purchases — Everyone wins!

We serve companies in the Global 2,000 and our existing clients include some of the world’s biggest corporations. We’ve raised over $115M from leading investors including Goldman Sachs, 9Yards Capital, JP Morgan, American Express, Altos, Craft, and NFX. Available in almost 50 countries, Candex is expanding our already robust footprint and is looking for ambitious, fun people to join us on our mission to revolutionize the way businesses engage and pay their suppliers.

The Role

We’re looking for a hands-on GTM Operations Specialist to support and scale Candex’s go-to-market teams from a technical and systems-focused angle. In this role, you’ll drive and optimize the tools, automations, and integrations that power the business across Sales, Marketing, Customer Success, and Operations.

You will be responsible for proactively suggesting and implementing enhancements to both our current and future technology stack, including problem definition, solution design and end-to-end implementation of systems and business logic.

Responsibilities

Administer and optimize core GTM tools (e.g., customer success platforms, customer service, marketing assets, reporting tools, customer data platform, event-driven analytics and operations, mass-email systems, and intel integrations) and ensure they’re scalable and well-maintained.

Partner with Customer Success, Sales, and Ops to understand workflows and translate them into reliable system solutions.

Evaluate and implement new tools or improvements that increase efficiency, reduce friction, and support scale.

Own data hygiene and structure across GTM systems: permissions, fields/properties, lifecycle states, tagging, templates, and process standards.

Troubleshoot and resolve system issues (automation failures, permission problems, integration errors), and proactively monitor system reliability.

Document workflows, automations, and best practices to ensure clarity, auditability, and easy onboarding for new team members.

Collaborate with IT/security to ensure secure configurations, safe handling of data with privacy-first approach, proper access controls, and compliance across tools and integrations.

Requirements

3+ years of experience in GTM Ops / Business Systems / Systems Operations roles in a SaaS or B2B environment.

Strong experience administering and supporting SaaS tools used by GTM and/or Customer Success teams.

Hands-on experience working with and managing a CRM (e.g., Salesforce, HubSpot, or similar), including configuration, user management/permissions, data hygiene, basic workflows/automation, and reporting.

Working knowledge of APIs, webhooks, and data structures.

Strong problem-solving skills: can debug workflows end-to-end and implement scalable fixes.

Ability to translate business needs into clear system requirements and deliver solutions cross-functionally.

Strong communication and documentation skills, comfortable working with both technical and non-technical stakeholders.

Familiarity with security best practices (least privilege, access controls, auditability) is a plus.

Why Work With Us

We are humble, hungry, intelligent and collaborative. Work alongside teammates who value curiosity, kindness, and shared success.

Competitive Compensation – Earn a salary and benefits that reflect your skills and impact.

Parental Leave – Take meaningful time to bond with your growing family.

Flexible Work Environment – Balance life and work with adaptable schedules.

Global Team + Mindset – Join a diverse, international team that thinks beyond borders.

Home Office Setup – Get the gear and support you need to work comfortably from anywhere.

Professional Development – Grow your skills with training and learning sessions.

Internal Mobility – Explore new global roles and career paths without leaving the company.

Team Outings – Connect and celebrate with colleagues through regular social events.

Our Values

Be a Stickler for Details - we think about the details when making decisions and ensure we haven’t overlooked anything.

Debate, Decide, Deliver - Candexers foster a culture of open debate so we can make the right decision.

Innovate to Simplify - we continuously look for simpler ways to do everything.

Follow Through, Follow Up - we are always moving the ball forward – when we say we will do something, we do it.

Attract & Develop the Best - we expect each hire to raise the bar, and once they start, they should continue to develop their skills with the support of leadership.

Keep an Obsessive Customer Focus - our customers’ satisfaction is our obsession, and we will stop at nothing to make their experience simple & flawless.

Learn & Be Curious - we foster an environment of continual learning and encourage challenging questions and believe curiosity drives innovation and improvement.

Act with Integrity & Professionalism - we act with honesty, transparency, and ethical principles – ensuring our actions align with our values.