NOC Manager JB-4877

A growing company in the data center sector, operating advanced server farms and providing critical infrastructure to business customers, is looking for an experienced NOC Manager for a key management role in a complex technological environment.

Job Description:

Managing a 24/7 NOC center, leading a team of controllers (management, induction and training), monitoring, identifying and handling faults in computer, communication and control systems, investigating events, improving processes and meeting SLA targets, working with internal and external interfaces, writing and implementing procedures and managing operations.

Requirements:

• Proven experience in managing a NOC or technological operations center – required.
• Experience in writing procedures and overlapping files.
• Experience working with monitoring and control systems (BMS – an advantage).
• General technical knowledge and understanding of the IT world.
• Ability to lead teams in an operational and service environment.
• Full-time | Intelligence