Fraud Operations Analyst

Description

Tango is a successful, market leader, a live-streaming Platform with 450+ Million registered users, in an industry projected to reach $240 BILLION in the next couple of years.

The B2C platform, based on the best-quality global video technology, allows millions of talented people around the world to create their own live content, engage with their fans, and monetize their talents.

Tango live stream was founded in 2018 and is powered by 450+ global employees operating in a culture of growth, learning, and success!

The Tango team is a vigorous cocktail of hard workers, creative brains, energizers, geeks, overachievers, athletes, and more. We push the limits to bring our app from “one of the top” to “the leader”.

The best way to describe Tango's work style is not to use the word “impossible”. We believe that success is a thorny path that runs on sleepless nights, corporate parties, tough releases, and of course our users' smiles (and as we are a LIVE app, we truly get to see our users all around the world smiling right in front of us in real-time!).

Do you want to join the party?

Responsibilities

• Monitor paying & payout activities and user behavior to identify and prevent fraud.
• Conduct thorough investigations of suspected fraudulent activities.
• Prepare reports on fraud trends, mitigation efforts, and success metrics.
• Analyze, review, and assess the effectiveness of existing fraud prevention measures, and recommend improvements as needed.
• Handle escalations and act as a focal point for fraud-related issues.
• Collaborate with diverse teams, provide feedback and guidance for relevant stakeholders, and improve practices.
• Create and maintain monitoring capabilities and practices to detect suspicious activities.
• Generate and utilize data-driven insights to enhance decision-making processes and improve the effectiveness of fraud prevention efforts.
• Stay up to date with industry trends and emerging fraud risks to proactively adapt and improve fraud prevention strategies.
  
  

• Proficiency with data analysis and data visualization tools, such as Excel, SQL, Looker, and Tableau.
• Excellent SQL skills and ability to identify patterns within large datasets & to conduct data investigations.
• Strong understanding of payment processing systems, transaction lifecycles, and industry-standard fraud prevention tools and techniques.
• A detail-oriented and proactive approach to problem-solving.
• Effective communication skills for collaborating and presenting findings to non-technical stakeholders.
• Ability to work independently and adapt to a fast-paced, dynamic environment.
• 2+ years of experience in risk/payments domains (such as Chargeback Specialist or Fraud prevention Analyst) – An advantage.