Junior Software Support

Description:

Prisma-Photonics is a rapidly growing startup company, developing the next-generation smart-infrastructure solution based on novel fiber-sensing technology (smart roads, smart cities, perimeters, and grid monitoring, etc.). The company offers an award-winning disruptive solution; a “sensor free” approach to smart infrastructure. The company is VC backed and in the revenues stage.

Combining pioneering technology in optical fiber sensing with state-of-the-art machine learning, we help prevent environmental disasters, protect human lives, and keep critical energy and transportation backbones running smoothly.

We are seeking a talented, self-driven and passionate Software Support Intern position to join our R&D team and to take a meaningful part in overcoming the company’s challenges while maintaining a professional work methodology.

What You’ll Do:
System analysis, development of smart tools, performance optimization and troubleshooting system issues.
Development of ad hoc solutions – adapting systems and creating solutions to special customer needs.
Software integration – build, testing and deployment automation.
Software operations – Installations, updates, version integrations and Release processes.
Maintain high standards of operational quality by utilizing good practices and processes and improving them along the way.
What You Bring:
One year of experience in a relevant role.
Python – Learned about data structures, algorithms and object-oriented design and coding practices.
Excellent English communication skills, both verbal and written.
Support orientation.
Strong problem-solving skills and attention to detail.
a drive to resolve problems.
People person that knows how to ensure the user that we will find and resolve the issue(s).
Strong organizational skills and the ability to manage multiple tasks simultaneously.
Great to Have:
Existing experience in software support.
Knowledge in operating systems on both Windows and Linux.
Knowledge in programming.