Water Sanitation and Hygiene (WASH) Officer

Job Title

Water Sanitation and Hygiene (WASH) Officer

Department

Technical

Reporting To

Programs Manager

Years Of Experience

3+ Years

Location:

Eastern and Nothern

Travel Required

Up to 70%

Languages

Eastern and Northern Languages, plus any other applicable native languages.

About Raising The Village

At Raising The Village (RTV), we are dedicated to eradicating ultra-poverty in Sub-Saharan Africa.

As a dynamic, rapidly growing international development organization, we've assembled a team of

over 350+ passionate individuals in Uganda, Rwanda and DRC, alongside an additional 10+

professionals in North America. Together, we are committed to elevating communities out of ultra-

poverty by implementing innovative solutions and leveraging advanced data analytics to drive

impact.

To date, our holistic approach has positively impacted over 1 million lives since 2012, and we're

poised to achieve even greater milestones, aiming to assist 1 million individuals annually by 2027.

Our growth and success are fueled by the invaluable support of global partners who share our

vision of sustainable change. Learn more about our impactful programs at

www.raisingthevillage.org

Job Summary

The WASH Officer (Software/Hygiene Promotion) is the lead for all non-infrastructure (software)

components of RTV's WASH program. This role is central to driving community-led behavior change,

hygiene promotion, and sanitation adoption to ensure the sustained impact of WASH interventions.

The incumbent will design, implement, and monitor innovative strategies focused on community

mobilization, capacity building, and participatory learning to transform hygiene and sanitation

practices at the household level. A fast learner, the officer will also be capacitated to support certain

cross-functional duties. The role demands collaborative engagement with Implementation teams,

VENN (Data, Planning, Evaluation & Learning), and Operations to ensure an integrated, evidence-

based approach aligned with the RTV WASH Implementation Framework.

Key Responsibilities & Accountabilities

1. WASH Software Program Leadership & Methodology Implementation

• Serve as the technical referent for field teams on all WASH software methodologies, tools, and
  
  

standards, ensuring fidelity to the RTV WASH Implementation Framework.

• Lead the software lifecycle from baseline (e.g., KAP surveys, barrier analysis) through training,
  
  

community action, follow-up, and graduation.

• Drive and refine strategies to achieve and measure high levels of adoption in key hygiene and
  
  

sanitation practices (e.g., handwashing with soap, safe water handling, latrine use).

• Guide field teams in establishing and mentoring sustainability structures like WASH
  
  

Champions, Village Health Teams (VHTs), and Water User Committees (on software aspects)

to ensure lasting community ownership.

• Community Mobilization, Training & Behavior Change Communication
• Design, contextualize, and implement proven WASH software methodologies (e.g.,
  
  

Community-Led Total Sanitation - CLTS, PHAST, CHAST, WASH'Em) tailored to last-mile

village contexts.

• Develop and execute Behavior Change Communication (BCC) strategies based on formative
  
  

research to address specific social and cultural barriers.

• Coordinate and quality-assure the delivery of all standard WASH trainings in partner villages
  
  

by conducting Training of Trainers (ToT) for RTV field staff and government extension workers.

• Plan and support field teams in executing innovative hygiene promotion campaigns and
  
  

community triggering events.

• Capacity Building, Stakeholder Coordination & Integration
• Serve as RTV's primary WASH software liaison with local government officials (District Health
  
  

Inspectors, Community Development Officers, Sub-County Health Inspectors).

• Conduct regular refresher training for RTV staff and local government partners on updated
  
  

WASH methodologies and best practices.

• Build and maintain effective relationships with community leaders, local water committees, and
  
  

other stakeholders to ensure collaborative program delivery.

• Work closely with implementation and VENN teams to ensure WASH software activities are
  
  

seamlessly integrated with agriculture and financial inclusion components for a holistic

household impact.

• Monitoring, Evaluation, Reporting & Learning
• Supervise and monitor the implementation of software activities, ensuring quality, timeliness,
  
  

and genuine community participation.

• Collect, analyze, and utilize data on software indicators (e.g., behavior adoption rates, training
  
  

coverage, committee functionality) to track progress and inform adaptive management.

• Maintain a risk and issue log focused on adoption barriers and sustainability challenges,
  
  

proposing timely mitigation measures.

• Prepare detailed weekly/monthly reports and contribute to donor reports with a strong
  
  

emphasis on software outcomes, lessons learned, and impact stories.

• Review and update WASH training manuals and handbooks in collaboration with the
  
  

knowledge management unit based on programmatic reviews & learnings.

• Program Support & Cross-Functional Duties
• Participate in integrated WASH needs assessments and project design, providing critical input
  
  

on community dynamics and software needs.

• Support the development of context-appropriate Information, Education, and Communication
  
  

(IEC) materials.

• As a fast learner, be prepared to be capacitated and take on additional, relevant cross-
  
  

functional duties as assigned by the supervisor to support overall program excellence.

Required Qualifications & Skills

Education & Experience:

• Bachelor's degree in Public Health, Environmental Health, Social Sciences, Social Work,
  
  

Community Development, or a related field.

• Minimum of 5 years of professional experience in WASH programming, with a strong,
  
  

dedicated focus on software components: behavior change, community mobilization, hygiene

promotion, CLTS, and sustainability planning.

• Proven experience in designing, training on, and implementing WASH software methodologies
  
  

in rural, last-mile communities in Uganda.

• Experience in conducting formative research (e.g., Barrier Analysis, KAP surveys) to inform
  
  

BCC strategies.

• Demonstrated experience in staff and community training, facilitation, and mentorship.
  
  

Technical & Interpersonal Skills

• Expertise in participatory WASH tools and approaches (CLTS, PHAST, CHAST, BCC).
• Strong analytical skills with the ability to use data for decision-making and program
  
  

improvement.

• Excellent communication, facilitation, and negotiation skills in English (written and spoken).
  
  

Knowledge of local languages in Eastern & Northern regions is a strong asset.

• Proficiency in Microsoft Office Suite and data collection tools (e.g., SurveyCTO, survey 123).
• Ability to work collaboratively in a team and build relationships with diverse stakeholders.
• Physically able to hike high-terrain villages and travel extensively (up to 80% of the time).
• A fast learner with adaptability and a commitment to capacity building.
  
  

Preferred

• Additional WASH related certifications.
• Professional certification in Behavior Change Communication or Community-Led Total
  
  

Sanitation.

• Demonstrated experience in gender-integrated and inclusive WASH programming.
• Experience working with local government structures and international NGOs.
  
  

Raising The Village is committed to Equity and Inclusion in the workplace and is proud to be an equal

opportunity employer.