Reception & Meeting Rooms Administrator

Deloitte is hiring: Reception & Meeting Rooms Administrator

Responsible for managing the front desk, overseeing meeting room scheduling, and supporting client hosting on the floor—while maintaining a premium service standard and coordinating closely with corporate support functions and vendors.

Key Interfaces

Team Manager, Floor Events Lead, Security, IT/AV, Facilities/Maintenance, Cleaning, Procurement, catering vendors, courier services, hosting and event operations teams, and business-unit leaders.

Key Responsibilities

Front Desk & Hosting

• Provide a professional, service-oriented welcome to employees and visitors, including managing guest flow and notifying hosts.
• Respond to inquiries (in person / phone / email) and direct requests to the appropriate teams.
• Deliver a meticulous client hosting experience: courtesy, availability, attention to detail, and fast, effective issue resolution.

Meeting Rooms Management

• Manage meeting room calendars: scheduling, allocation, conflict prevention, and handling urgent last-minute changes.
• Prepare rooms ahead of meetings/hosting: room set-up, signage/branding as needed, refreshments, basic equipment checks, and support connecting to presentations.
• Coordinate with IT/AV for technical support and follow through until issues are resolved to ensure uninterrupted room availability.
• Handle day-to-day operational requests from floor employees (office supplies, couriers, service orders), open service tickets and track them through closure.
• Work ongoingly with corporate functions and vendors to maintain service standards and floor appearance.
• Follow procedures, maintain basic documentation, escalate gaps, and propose improvements to the Floor Manager.

Requirements

• Previous experience in reception, administration, office management, and/or hospitality (advantage in a large corporate environment).
• Strong service mindset and ability to support senior clients and stakeholders.
• Ability to prioritize, manage workload, multitask, and adapt to changes.
• Highly organized with strong attention to detail.
• Proficiency with Office/Google tools and calendar management.
• Very good English.