Sales Agent - Travel Experience Designer

About Club Med

Established in 1950, Club Med is the pioneers and leaders of premium all-inclusive holidays for families and active couples. We have been continuously innovating over the last 75 years and now offer close to 80 ski, sun, cruise and safari holidays across the globe. We continue to offer new ways of experiencing holidays in premium, friendly, and multicultural resorts.

Our success comes from the strong commitment to exceed customers’ expectations and delivering an unforgettable experience.

Job Overview

Club Med Israel is looking for talented people with a passion for tourism and customer experience to join our team as a Travel Experience Designer (TED).

Main Missions

•   Be a key player in customer consideration
• Welcome your client with a premium posture
• Create a personalized and lasting relationship with clients, proactively accompanying them throughout the sales process
• Ensure the follow-up and the satisfaction of Clients
•  Create a customized travel experience
• Collect / understand expectations and motivations of Clients
• Make recommendations to create a tailor-made trip
• Enhance destinations, products and the Club Med experience
  
  

• Proven sales and/or customer support experience
• Solid background in the tourism / travel industry
• Strong communication and service-oriented mindset
• Ability to design memorable travel experiences for clients
  
  

• Hebrew – mother-tongue level (mandatory)
• English – very high level (mandatory)
  
  

• Knowledge of Amadeus reservation system
  
  

• Excellent employment conditions
• Hybrid work model
• A warm, supportive team that truly feels like family
• The opportunity to grow within an international, premium brand