Enterprise Account Management, Retail

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

What you’ll be doing

As an Enterprise Account Management, Retail, you will play a key role in driving the growth and success of Wolt’s Shopping business. You will take ownership of several shopping verticals (typically 1-3, depending on size and complexity), such as Fashion, Electronics, Home, Kids & Toys, viewing each vertical as an end-to-end ecosystem. This includes understanding its structure, identifying growth drivers, spotting challenges and opportunities, and leading its overall development. You will act as the main point of contact and account manager for the most impactful partners within your verticals, balancing business growth with strong operational execution.

As part of the Shopping team - Wolt Israel’s growth engine beyond food and restaurants - you will work closely with partners to ensure long-term success on the platform, from onboarding through ongoing development and optimization.

Day-to-day in this role, you’ll:

• Own and lead the growth of assigned shopping verticals, identifying opportunities, bottlenecks, and key levers for scale.
• Manage and develop the most strategic partners within each vertical, acting as their account manager and driving both growth and operational excellence.
• Lead onboarding processes for new retail partners, from contract signing to go-live and full implementation of Wolt’s tools and services.
• Drive partner growth initiatives, including catalog optimization, assortment expansion, promotional planning, and commercial initiatives.
• Ensure high operational quality across partners, including availability, preparation times, catalog management, store operations, and storefront visibility on the platform.
• Provide day-to-day partner support by solving problems, improving processes, and ensuring an excellent overall partner experience.
• Monitor performance metrics and work with partners to continuously improve business results.
  
  

Our humble expectations

• 1–4 years of experience in account management, customer support, retail operations, or related roles.
• Bachelor's degree in Business Administration, Economics, Industrial Engineering,or other related field- Must
• Interest in retail and digital platforms.
• Strong organizational and communication skills.
• Service-oriented mindset with a proactive approach.
• Comfortable with multitasking and learning new systems.
• Fluent in Hebrew and English.
  
  

What we offer

• A unique opportunity to grow your career in one of the fastest-growing tech companies in Europe.
• Hands-on learning and professional development with supportive teammates.
• Exposure to Enterprise partner management and retail operations.
• The chance to make a tangible impact across shopping verticals and key retail networks on Wolt.
• Great benefits and clear growth opportunities.
  
  

Next steps

If this sounds like your next career step, we’d love you to apply! We review applications on a rolling basis, and the process typically includes an interview with Talent Acquisition, a conversation with the hiring manager, an interview with a senior leader, a practical assignment to showcase your skills, and reference checks.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.