Senior Product Content Writer

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.

At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.

We’re growing rapidly, and are seeking a highly motivated, experienced Sr. UX Designer to play a key role in crafting these experiences.

If you have a passion for creating innovative products and thrive on identifying and solving user needs, we want you!

You Will

• Drive the end-to-end user experiences of one of Gong’s key product areas according to user needs and business goals.
• Act as the user advocate, utilizing user-centered design principles to craft intelligent, cutting-edge, user-centered digital experiences.
• Facilitate product vision by researching, wireframing, sketching, prototyping, and creating mockups.
• Conduct usability studies to research how customers engage with our features.
• Work together with the product team and engineers to bring these experiences to life.
• Help develop, manage, and refine UX patterns and guidelines.
  
  

• 4+ years experience as a UX designer, preferably in complex B2B SaaS products.
• Proficiency in both rapid and high-fidelity prototyping tools, with an ability to deliver clear and easy-to-understand designs.
• A degree in a related field (HCI, Cognitive Psychology, Computer Science, Industrial Engineering, Interaction Design, etc).
• A highly analytical approach with strong attention to detail.
• A proven background in UX methodologies and applying user-centric design processes.
• A high level of verbal and written English.
• Excellent communication, presentation, and organizational skills.
• Proficiency with Figma and other design tools - an advantage.
• A portfolio of recent work.
  
  

• Passionate about developing exceptional UX that creates raving fans.
• A highly creative self-starter who can maintain a balance between the big picture and the details.
• A skilled problem solver who can research and understand complex problems and deliver elegantly simple solutions.
• A team player with great interpersonal skills.