Head of Customer Revenue

Description

We are looking for a Head of Customer Revenue to own and grow revenue across our customer base.

This is a hands-on revenue ownership role, responsible for turning existing customers and new logos into a consistent, growing ARR engine.

You will own revenue end-to-end: from new customer acquisition, through adoption and expansion, to long-term revenue growth.

You will work directly with customers, lead customer-facing teams, and be accountable for results in numbers, not narratives.

You will report directly to the CEO and be part of the company leadership team.

What You Will Own

As Head of Customer Revenue, you are the single owner of revenue for your customer segment.

This Includes

• Full ownership of ARR growth (new logos + expansion + retention through usage)
• Driving revenue growth across an active base of hundreds of customers
• Turning product usage into measurable expansion and upsell
• Building and running a repeatable expansion engine
• Defining priorities across customers based on revenue potential
• Leading weekly revenue cadence with clear decisions and follow-through
  
  

• Join customer calls and meetings
• Lead expansion and upsell conversations
• Work directly with Sales, Account Managers, and Adoption roles
• Define usage and expansion targets per customer
• Push execution when customers or teams are stuck
• Close loops and turn decisions into outcomes
  
  

• Sales (new customer acquisition)
• Account Managers
• Product Adoption
• Customer Operations
  
  

• 3–7 years of experience
• Experience owning or directly influencing revenue
• Background in SaaS, Fintech, or infrastructure companies
• Exposure to expansion, upsell, or post-sale growth