Sales Operations Specialist

Company Overview:

Cellebrite’s (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Cellebrite’s AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share digital evidence in legally sanctioned investigations while preserving data privacy. Thousands of public safety organizations, intelligence agencies and businesses rely on Cellebrite’s digital forensic and investigative solutions—available via cloud, on-premises and hybrid deployments—to close cases faster and safeguard communities. To learn more, visit us at www.cellebrite.com, https://investors.cellebrite.com/investors and find us on social media @Cellebrite.

Position Overview:

We are looking for sales operations specialist to join our Sales Operations team.

* Maternity leave cover for 6 months.

Workdays are Monday to Friday

Sales Operations is a key function in Cellebrite’s winning sales team. As such, the Sales Operations Specialist plays a pivotal role in the sales process, managing the back-office operations from End-to-End for a specified territory. The Sales Operations Specialist is a customer facing role, and as such, requires being Customer, sales and service oriented.

As a member of the Center of Excellence, the Sales Operations Specialist is required to provide high quality support to both internal and external customers.

Responsibilities:

• Manage end to end support of the company’s customers. Build a strong, close relationship with the customers and be their focal point of contact.
• Be the backbone of the sales team, providing support to Sales Directors and assisting in all Back-Office operations.
• Manage all Opportunity-to-Cash activity. Lead the sales cycle from opportunity to shipment.
• Forecast management and data accuracy both in the CRM system (Salesforce), and in the ERP system (NetSuite).
• Be the company’s detail orientated goalkeeper. Work closely with Finance and the Legal department, and implement the company’s policies and procedures
• Oversee all processes to make sure we meet SOX compliance.
• Charged with managing all collection aspects. Build processes to improve collection rates and customize them to the relevant customer.
• Manage company’s renewal sales. In a company of over 60K licenses, maintaining and increasing the renewal rate is an important step within the sales process.
• Know and understand the Sales processes, understanding how to prioritize and differentiate between different assignments in a high- pressure environment.

Requirements:

• 2 years’ experience in a similar position in a High-Tech Global company- a must!
• French mother tongue
• English fluent speaker- a must!
• Knowledge of Salesforce- an advantage
• Knowledge of NetSuite- an advantage
• High energy and high motivation
• Creative thinking- ability to solve complex problems and think outside the box
• Attention to details
• Ability to perform in a multicultural environment
• Work in a high-pressure environment
• Being a team player