System Analyst

Salesforce Systems Analyst – CRM Department

Location: Ramat Hachayal, Tel Aviv

A leading technology company in Ramat Hachayal is looking for a Salesforce Systems Analyst to join its CRM department.

We believe in roles that combine strong technological orientation with excellent business understanding. The position includes end-to-end analysis, specification, and leadership of Salesforce projects, from requirements gathering to delivery.

Key Responsibilities:

• Analyze business needs and translate them into detailed system specifications
• Lead Salesforce projects end to end (E2E), working closely with internal stakeholders and customers
• Write functional and technical specification documents
• Support ongoing system improvements and CRM optimization

Requirements:

• 3–4 years of experience in project management and/or systems analysis on Salesforce CRM – mandatory
• Proven experience in systems analysis and writing specification documents
• Experience leading projects from initiation to completion, including direct customer interaction
• Academic background in Information Systems / Industrial Engineering & Management / Computer Science – required

Advantage:

• Experience working with cloud-based systems and CRM platforms such as:
• Salesforce CRM, Microsoft Dynamics CRM, Zoho, SugarCRM, Pivotal CRM, NetSuite