MDR Analyst - Shifts Position (Unit 42)

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

Job Summary

As an MDR Analyst on our globally recognized Unit 42 team, you will be at the forefront of cybersecurity, responsible for customer security monitoring, threat hunting, and incident response. In this role, you will leverage our cutting-edge Cortex XDR platform to detect and neutralize cyber threats, protecting our customers' internal businesses. We are looking for a creative problem-solver and quick learner who thrives on solving complex security challenges and can effectively communicate and follow established processes for analyzing threat alerts.

Key Responsibilities

• Manage the full lifecycle of security incidents, from initial detection and analysis through to complete remediation and customer communication.
• Analyze and investigate security alerts from our Cortex XDR platform, applying critical thinking to determine root cause and required response actions.
• Proactively collaborate with global customers, ensuring alignment and providing best-in-class security monitoring and response services.
• Work closely and exchange information with Security Research, Threat Intelligence, and Threat Hunting teams to enhance detection and remediation of emerging threats.
• Provide constructive feedback to product, research, and engineering teams to drive continuous improvement of Palo Alto Networks' security products.
• Operate within a defined shift schedule (Sunday - Friday Evening & Saturday Evening) to ensure continuous customer protection.
  
  

Qualifications

Required Qualifications

• 1+ years of experience in a multi-tiered Security Operations Center (SOC) or Incident Response (IR) role.
• Demonstrated experience with security technologies such as Endpoint Detection and Response (EDR), Security Information and Event Management (SIEM), and Next-Generation Firewalls (NGFW).
• A strong familiarity with common cyber-attack trends, adversary tactics, techniques, and procedures (TTPs).
• Excellent written and verbal communication skills in English.
  
  

Preferred Qualifications

• Hands-on experience with Palo Alto Networks Cortex XDR or Cortex XSOAR.
• Relevant industry certifications such as GIAC (GCIH, GCFA), CompTIA CySA+, or Certified Ethical Hacker (CEH).
• Experience with basic static or dynamic malware analysis.
  
  

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.