Product Manager

About Us

Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more.

We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day. 

 As the Product Manager for our cutting-edge Policy Protect solution, you will play a pivotal role in advancing Riskified’s mission to detect and prevent eCommerce policy abuse. Policy Protect leverages advanced machine learning to provide merchants with real-time insights into which orders, claims, and customers are trustworthy and profitable, and which are not.

In this role, you will own the definition, execution, and ongoing evolution of end-to-end product flows across all policy abuse use cases. This ownership spans the full merchant journey—from configuration and decisioning to review, analysis, and ongoing optimization—ensuring the product delivers clear value and measurable outcomes. You will work closely with Engineering and Product Design to deliver robust, scalable solutions, while balancing technical constraints with business priorities.

You will also partner deeply with Go-to-Market (GTM) and Account Management teams to drive successful product adoption, support revenue growth, and ensure Policy Protect meaningfully contributes to merchant retention and expansion. Your work will directly impact customer satisfaction, commercial success, and the long-term evolution of the Policy Protect roadmap.

• Own and lead the definition, execution, and maintenance of end-to-end product flows across all policy abuse use cases, ensuring a cohesive and effective merchant experience throughout the lifecycle.
• Drive product strategy and execution for Policy Protect in close collaboration with Engineering, Product Design, Data, and BI teams.
• Translate complex policy abuse challenges into scalable product solutions that balance merchant usability, system performance, and business impact.
• Partner closely with GTM and Account Management teams to support successful product adoption, enablement, and ongoing usage, ensuring Policy Protect supports growth, retention, and expansion goals.
• Engage directly with merchants, prospects, and internal stakeholders to understand real-world challenges, validate solutions, and continuously refine product capabilities.
• Own backlog prioritization and roadmap execution, ensuring focus on the highest-impact initiatives that address policy abuse and deliver measurable value to merchants.
• Provide subject-matter expertise and guidance to GTM and Account Management teams on product capabilities, best practices, and positioning.

• 3+ years of product management experience, preferably in a technical, data-driven, or platform domain within global SaaS companies. 
• Proven ability to define and deliver complex, end-to-end product flows from ideation through general availability and iteration.
• Strong UX and product sense, with experience building intuitive solutions for complex problem spaces (beyond UI ownership alone).
• Demonstrated success working in highly cross-functional environments with Engineering, Product Design, Data, and commercial teams.
• Experience partnering closely with GTM and Account Management teams to drive adoption, customer value, and business growth.
• Excellent problem-solving, prioritization, and execution skills in fast-paced environments.
• Strong communication skills, with the ability to clearly articulate complex technical and analytical concepts to diverse audiences.
• Bachelor’s degree in Computer Science, Industrial Engineering, or a related field.

We are a fast-growing and dynamic tech company with 750+ team members globally. We value collaboration and innovative thinking.

We’re looking for bright, driven, and passionate people to grow with us.

Some of our Lisbon Benefits & Perks:

• Hybrid mode of work
• Flexible schedule
• Recharge weekends
• Healthcare & dental benefits
• Fully-stocked kitchens
• Commuter benefits
• Benefits package per month—per your choice, e.g., work-from-home equipment, gym membership, wellbeing activities, and more.
• Wellness program
• Celebrations and activities
• Team events
• Happy hours
• Awesome Riskified gifts and swags
• Volunteer programs
• Personal development
• Global onboarding
• Role-based technical skills training
• Full access to Udemy

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Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.