Presales Solution Architect

About The Position

About AllCloud

AllCloud is a global professional services company providing organizations with cloud enablement and transformation tools. As an AWS Premier Consulting Partner and audited MSP, a Salesforce Platinum Partner, and a Snowflake Premier Partner, AllCloud helps clients connect their front and back offices by building a new operating model to harness the benefits of cloud technology and data, and analytics.

Job Summary

We are seeking a highly skilled Pre-Sales Cloud Solution Architect to join our team. The ideal candidate will possess a comprehensive understanding of AWS technical products and be able to provide expert guidance to our sales team throughout the pre-sales process.

As a Pre-Sales Solution Architect, you will be responsible for providing presale support to our clients, including demonstrations, documentation, proof-of-concept presentations, and other technical materials. You will also work closely with our delivery and sales teams to ensure that client requirements are fully understood and integrated.

As a trusted customer advocate, the Pre-Sales Cloud Solution Architect helps customers adopt advanced cloud-based solutions and migrate existing on-premises workloads to the cloud. In this role, you will have the opportunity to help shape and execute a strategy to build mindshare and broad adoption of AWS technologies.

Summary Of Key Responsibilities

• Customer Success & Consulting: Act as a technical advisor to align AWS infrastructure with customer business goals, removing blockers and driving operational excellence.
• Workload Onboarding: Lead the smooth migration and integration of new customer workloads into AllCloud’s managed services platform.
• Application Delivery & IaC: Own the full application stack lifecycle, including the management of CI/CD pipelines and Infrastructure as Code (IaC).
• Infrastructure Hygiene: Execute end-to-end Patch Management (OS/Apps) and maintain automated Backup & Restore services to ensure data integrity and security.
• Operational Stability: Monitor system performance, manage capacity, and ensure strict adherence to Service Level Agreements (SLAs).
• Collaborative Support: Work with AWS and internal teams to resolve complex technical issues and optimize cloud service performance.
  
  

• Cloud Expertise: Proven experience managing complex environments on AWS. Familiarity with AWS Solutions Architect frameworks is a significant plus.
• Automation & IaC: Strong proficiency in Infrastructure as Code (e.g., Terraform, CloudFormation) and building robust CI/CD pipelines (e.g., Jenkins, GitLab CI, AWS CodePipeline).
• System Administration: Deep knowledge of Linux/Windows OS, including automated patch management and security hardening.
• Data Protection: Experience with enterprise-grade Backup & Restore solutions and Disaster Recovery (DR) planning.
• Customer-Centric Mindset: Ability to translate complex technical requirements into business value. Experience in a Managed Services Provider (MSP) environment is highly preferred.
• Problem Solving: A "deep dive" mentality to troubleshoot performance issues and resolve complaints related to cloud service delivery.
  
  

• You will be at the forefront of cloud innovation, working with a wide array of technologies and industries. This role offers the unique opportunity to act as a trusted advisor to global companies, helping them scale while you master the latest advancements in the AWS ecosystem.