Medical Secretary

🔎 We’re hiring – Medical Office Manager / Surgical Coordinator (Orthopedics & Hand Surgery)</p>

We are looking to recruit a senior medical secretary / office manager to take full ownership of the administrative and coordination workflow of a busy orthopedic & hand surgery practice in Tel Aviv.

This is not a front-desk or call-center role.

This is a key operational position, working directly with the surgeon, with real responsibility and autonomy.

🩺 Scope of the role</p>

The role covers end-to-end management of the patient journey, including both clinic and surgical activity.

• Full schedule management (consultations, procedures, follow-ups)

• Direct communication with patients

• Eligibility checks with Israeli HMOs (Maccabi, Clalit, Meuhedet)

• Coordination of payments (HMO, private insurance, private patients)

• Surgical scheduling and operating room coordination

• Management of surgical planning

• Handling prior authorizations / letters of commitment with HMOs and private insurance companies

• Follow-up on approvals, documentation, and payments

• Acting as the main point of contact for surgical patients

🎯 Profile we are looking for

• Proven experience as a medical secretary / surgical coordinator (mandatory)

• Strong familiarity with:

• Israeli HMOs

• Private insurance workflows

• Surgical administrative processes

• Highly organized, reliable, and proactive

• Comfortable with responsibility and independent decision-making

• Strong communication skills with patients and institutions

• Technologically comfortable (email, scheduling systems, basic digital tools)

Hebrew is required. English is a strong advantage.

🧠 What this role is (and is not)</p>

✅ A role with real responsibility and trust

✅ Direct collaboration with the surgeon

✅ High level of autonomy once trained

❌ Not a front-desk or receptionist role

❌ Not a call-center position

📍 Practical details • Locati

on: Tel Aviv • On-sit

e position • Scope:

part-time (50–60%), with potential to grow