Compliance Onboarding System Manager

Join us at Nayax, a global fintech leader (NASDAQ; TASE: NYAX) revolutionizing the world of cashless payments, consumer engagement, and business management solutions. With more than 1,200 employees across 12 offices worldwide. At Nayax, you’ll be part of a diverse and innovative community where your work makes a real impact and helps shape the future of payments.

We are lookig for a Compliance Information System implementer to join our Compliance Operations group.

This position plays a critical role in ensuring a seamless and complaint Onboarding experience for our customers, in alignment with global compliance regulations.

The Customer Onboarding system Manager reports to Compliance Operations Director

Your key responsibilities will include:

• Serve as the primary point of contact for the technical and operational aspects of the Compliance Operations system.
• Implement system changes and updates based on user requirements.
• Collaborate closely with the Salesforce (SF) team and Sales Operations to support new processes, reports, locations, and initiatives.
• Partner with the Billing and Legal teams to ensure accurate reflection of all agreement-related components.
• Monitor system performance and ensure timely troubleshooting of errors and failures while collaborating with all other IT focal point.
• Set and monitor service level agreements (SLAs)

What Makes You a Great Fit:

• 5+ years of experience with information systems and IT system implementation.
• Strong technical and analytical skills.
• Experience in the fintech industry or other global high-tech companies- Advantege
• Self-motivated and quick to learn new technologies and processes.
• Fluent in Hebrew and English (additional languages are a plus)
• High attention to details and accuracy.
• Proficiency in Microsoft Excel.
• Positive, proactive, and collaborative attitude.

Why Join Nayax?

• Shape the very first steps of Nayax customers, making their onboarding smooth, simple, and fully compliant.
• Work at the intersection of technology, compliance, and customer experience, collaborating with multiple teams across the organization.
• Become the system expert, driving improvements, implementing new processes, and ensuring seamless operations behind the scenes.
• Make a real impact by helping Nayax scale globally while delivering an outstanding onboarding experience for every customer.
• Take ownership of your work and make a real impact on our customers.
• Join a fast-growing global fintech company that values innovation, teamwork, and exceeding customer expectations.